Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Laura Buitrago

Jonesboro,GA

Summary

I am an enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. I am a hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. I am highly organized, proactive, punctual and i also work well within team settings.

I am a dedicated Housekeeper, experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. I support facility operations by cleaning units with professional products and maintaining quality standards, demonstrating strong commitment to providing best possible experience for my guests

Overview

4
4
years of professional experience

Work History

Cashier

SUBWAY®Restaurants
Jonesboro, GA
12.2022 - 08.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.

House Cleaner

Ariels 7 star
Hampton, GA
06.2020 - 11.2022
  • Swept, mopped, vacuumed and polished floors of all types.
  • Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Washed windows inside and outside as needed.
  • Polished metal fixtures in kitchen and bathroom areas.
  • Organized closets according to customer specifications.
  • Sanitized doorknobs, light switches and other frequently touched surfaces.
  • Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
  • Maintained supplies such as paper towels, toilet tissue, soaps.
  • Transported trash bags to designated outdoor receptacles for disposal.
  • Swept patios or decks of debris or leaves with a broom or blower.
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
  • Assisted customers in selecting appropriate cleaning products for specific tasks.
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Laundered sheets and other bedding, made beds and fluffed pillows.

Child Care Service

Monica Silva
Jonesboro, GA
06.2019 - 07.2019

For the children of a family friend.

  • Organized activities such as arts and crafts, songs, stories, and outdoor playtime.
  • Instructed children on proper hygiene habits such as hand washing and brushing teeth.
  • Supervised indoor and outdoor play activities while ensuring safety of all children at all times.
  • Displayed patience and understanding when dealing with challenging behaviors from the children.
  • Helped maintain a clean, organized, and safe environment for the children to play in.
  • Played games with the kids that encouraged physical activity and learning through fun activities.
  • Managed crafts and other hands-on activities to engage kids and promote development.
  • Read aloud and played alphabet games to encourage early literacy.
  • Cared for 4 children ages 2 to 11.

Education

Lovejoy High School
Hampton, GA
05-2020

Skills

  • POS Systems
  • Cash Handling
  • Drawer Balancing
  • Cash Register Operation
  • Surface Sanitation
  • Appliance Maintenance
  • Floor Cleaning
  • Safe Cleaning With Chemicals
  • Child Development Knowledge
  • Literacy Support
  • Age-Appropriate Activities
  • Positive Reinforcement
  • Culinary art
  • Basic pet care
  • Bilingual (English & Spanish)
  • Quick learner
  • Basic knowledge of computer software
  • Able to learn new task and craft

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Cashier

SUBWAY®Restaurants
12.2022 - 08.2023

House Cleaner

Ariels 7 star
06.2020 - 11.2022

Child Care Service

Monica Silva
06.2019 - 07.2019

Lovejoy High School
Laura Buitrago