Laura Rivas
Anaheim,CA
Summary
Seasoned Pharmacy Technician with 12 years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medication Reconciliation Technician
PIH Health Hospital - Whittier
Whittier , CA
06.2024 - Current
- Verified patient information and documented medication administration accurately in patient charts.
- Established or maintained medications and other patient profiles.
- Compiled, reviewed, and updated patient medical records with current medications.
- Performed medication reconciliation for inpatients and outpatients.
- Leveraged medication expertise to accurately enter medications and supplies into computer system.
- Developed and maintained positive relationships with patients, families, and healthcare providers.
- Created detailed reports summarizing medication reconciliations performed each month.
- Entered prescription information into computer databases.
- Collaborated with pharmacists, nurses, physicians, insurance companies and other healthcare professionals to resolve any issues related to medication management.
Pharmacy Technician
Whole Health Pharmacy
Santa Ana, CA
04.2020 - Current
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Prepared and processed medical insurance claim forms and records.
- Established or maintained medications and other patient profiles.
Patient Care Coordinator
California Specialty Pharmacy
Whittier, CA
05.2018 - 04.2020
- Processed patient intake information and updated medical records prior to treatment.
- Communicated with patients to ensure quality of care and develop care plans.
- Completed insurance verifications and claim forms for patient intake and processing.
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
- Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.
- Call and and verify patient address for delivery of medication
Pharmacy Technician
Walmart
Brea, CA
09.2013 - 05.2018
- Receive telephone and in store orders verified patient data and billing information
- Managed special orders, received and stocked inventory, maintaining appropriate documentation
- Contact physicians to verify prescriptions/refills and address third-party issues
- Ensure that medicine taken by patients is appropriate with prescription
- Give best service for patients
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Pharmacy Technician/Wellness Ambassador
Rite Aid Pharmacy
Brea, CA
11.2011 - 09.2013
- Set-up vaccine clinics in store and out of store
- Perform administrative Task
- Manage drug database and records
- Provide help with over the counter items and promote sales
- Assist pharmacy manager to manage pharmacy
Education
Pharmacy Technician Program
UEI College
Anaheim, CA05.2011
Skills
- Drug Inventory Control
- Proper Labeling Procedures
- Ordering and Stocking Medications
- Pharmacy Operations
- Point of Sale Systems Proficiency
- Data Entry
- Answering and Routing Calls
- Prescription Pricing
- Customer Service
- Relationship Building
- Prescription Order Verification
- Payment Processing
- Patient Profile Setup
- Dispensing Medications
- Detail-Oriented
- Verbal and Written Communication
- Workflow Optimization
- Problem-Solving Skills
- Insurance Billing
- Supporting Pharmacy Operations
- Insurance Verification
Certification
- Certified Pharmacy Technician (CPhT)
- Certified by the Pharmacy Technician Certification Board (PTCB)
Timeline
Medication Reconciliation Technician
PIH Health Hospital - Whittier
06.2024 - Current
Pharmacy Technician
Whole Health Pharmacy
04.2020 - Current
Patient Care Coordinator
California Specialty Pharmacy
05.2018 - 04.2020
Pharmacy Technician
Walmart
09.2013 - 05.2018
Pharmacy Technician/Wellness Ambassador
Rite Aid Pharmacy
11.2011 - 09.2013
Pharmacy Technician Program
UEI College