Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medication Reconciliation Technician
UM Baltimore Washington Medical Center
Glen Burnie, MD
08.2021 - Current
Obtain medication history for patients admitted through the Emergency Department.
Compile, review, and update patient medical records with current medications.
Analyze patient's chart and other relevant sources to ensure accuracy of patient's medications list.
Identify discrepancies between medications prescribed by different healthcare providers.
Collaborate with pharmacists, nurses, physicians, and other healthcare professionals to resolve any issues related to medication management.
Maintain accurate documentation of all activities related to the medication reconciliation process.
Appeals Specialist
Lifeline Specialty Pharmacy
Columbia, MD
12.2020 - 08.2021
Acted as intermediary between insurance companies, healthcare providers, and patients by researching and assessing information to determine claim validity.
Identified reasons behind denied claims and worked closely with insurance carriers to promote resolutions.
Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
Assisted claimants, providers and clients with problems or questions regarding claims.
Prepared and reviewed insurance-claim forms and related documents for completeness.
Responded promptly and professionally to customer inquiries via phone, email or fax.
Compounding Pharmacy Technician
Arnold Professional Pharmacy
Arnold, MD
12.2018 - 01.2020
Compounded non-sterile preparations including ointments, creams, capsules, troches, suppositories and suspensions.
Calculated, weighed, measured, and mixed pharmaceutical ingredients in accordance with standard formulas or recipes.
Performed quality assurance testing on compounded preparations.
Maintained inventory levels and ordered necessary chemicals, supplies, and equipment needed for compounding operations.
Monitored expiration dates of all compounds and raw materials used in compounding process.
Conducted daily maintenance tasks such as cleaning the work area, washing glassware and autoclaving instruments.
Senior Certified Pharmacy Technician
Walgreens Pharmacy
Columbia, MD
04.2014 - 01.2019
Created new patient profiles and updated demographics, allergies and new medications in pharmacy computer system.
Entered prescription information into computer database.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Resolved billing issues with insurance companies or other third-party payers.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Trained new employees on pharmacy operations, policies, procedures, and safety protocols.