Laura Carson
Bishop,TX
Summary
I am a motivated worker with an engaging personality and flexible approach. I strive to attain an upbeat and friendly environment for customers as well as coworkers. I used my skills to adapt to the needs of customers as well as the expectations of my managers. I excelled at Circle T Arena because of my dynamic and adaptability, mastering roles from Waitress to Event Staff with a flair for customer service and team collaboration. I leveraged my strong multitasking and cash-handling skills to enhance guest experiences, consistently achieving high service standards in high-volume settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress
Circle T Arena
01.2023 - 07.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Used cash registers and credit card machines to cash out customers.
Dishwasher
Circle T Arena
01.2023 - 07.2024
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Followed supervisor instructions to complete tasks on time.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Pre-bussing tables and making salads were vital positions I would switch to help the waitresses be more efficient and make work flow smoothly.
Snack Bar Employee
Circle T Arena
01.2023 - 07.2024
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Contributed to increased revenue by upselling menu items and promoting daily specials effectively.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Implemented efficient processes for food preparation, reducing wait times during busy periods.
- Many times I worked alone, picking up the slack when others called in.
- Managed snack bar opening and closing procedures, securing the facility and equipment properly each day.
- Handled cash transactions accurately, maintaining accountability for register balances at the end of each shift.
Catering Assistant
Circle T Arena
01.2023 - 07.2024
- Provided friendly, courteous service to create memorable moments for guests.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
- Enhanced customer satisfaction by providing exceptional catering services at various events.
- Created visually appealing buffet displays that attracted positive attention from event attendees.
- Demonstrated adaptability when adjusting plans according to last-minute changes or requests from clients.
Event Staff Member
Circle T Arena
01.2023 - 07.2024
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Implemented efficient check-in processes, minimizing wait time for guests upon arrival at events.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Collaborated with event organizers to ensure a smooth flow of activities and maintain schedules.
Education
Bachelor of Science - Biomedical Science And Psychology
Texas A&M University Kingsville
Kingsville, TX05-2028
High School Diploma -
Hamilton High School
Hamilton, TX05-2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cash Handling
- Safe Food Handling
- Food Running
- High-volume dining
- Tableside Service
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- ServSafe Alcohol Certification - National Restaurant Association.
Timeline
Waitress
Circle T Arena
01.2023 - 07.2024
Dishwasher
Circle T Arena
01.2023 - 07.2024
Snack Bar Employee
Circle T Arena
01.2023 - 07.2024
Catering Assistant
Circle T Arena
01.2023 - 07.2024
Event Staff Member
Circle T Arena
01.2023 - 07.2024
Bachelor of Science - Biomedical Science And Psychology
Texas A&M University Kingsville
High School Diploma -
Hamilton High School
Similar Profiles
DANNY HALLDANNY HALL
Premium Bartender, Suites at TMobile Arena & DLC Arena (Levy Restaurants)Premium Bartender, Suites at TMobile Arena & DLC Arena (Levy Restaurants)
Patrick MauryPatrick Maury
Ticketing Manager (Sport) at Accor Arena & Adidas ArenaTicketing Manager (Sport) at Accor Arena & Adidas Arena
Jaydan LewisJaydan Lewis
Volunteer at Arnaitok Arena, AWG ArenaVolunteer at Arnaitok Arena, AWG Arena
Anthony BeachAnthony Beach
Crew Leader at Goodwill South Texas IndustriesCrew Leader at Goodwill South Texas Industries
Wilfredo Jr. HerreraWilfredo Jr. Herrera
Service Technician at American Electric Power CompanyService Technician at American Electric Power Company