Summary
Overview
Work History
Education
Skills
Timeline
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Laura Carucci-Kroll

New Port Richey,FL

Summary

Successfully manages high volumes of loan documentation in a fast-paced environment with demanding productivity, funding and customer satisfaction targets. Expert in verifying tax, credit, employment, assets, personal and residential histories. Comfortable working alone or with team members to accomplish tasks and enhance processes.

Overview

12
12
years of professional experience

Work History

Loan Processor – Wholesale/Broker

Clear 2 Close Home Loans Corp
Remote
04.2023 - Current
  • Work with third-party vendors to address and clear loan closing requirements
  • Assembled and compiled title abstracts, insurance forms, loan documents and tax receipts
  • Examined and verified information in loan application and closing documents
  • Reviewed historical customer accounts to assess payment compliance and adherence to loan terms
  • Checked applicant credit, personal references and employment histories
  • Calculated income from all sources (W2, Self-Employment, personal and business tax returns)
  • Developed and maintained relationships with local real estate agents, insurance agents, title company, closing attorneys, etc.

Senior Clerk

State of Florida Department of Health - Pinellas
St. Petersburg, FL
01.2023 - 04.2023
  • Used various computer applications to assess client financial eligibility for services according to set criteria, both for new and existing clients
  • Assists clients with completion of consents, forms, and applications as needed.
  • Collects and updates client demographic information.

Underwriter

VanDyk Mortgage Corporation
Clearwater, FL
03.2022 - 11.2022
  • Conducted comprehensive analysis and evaluated risk to control underwriting loss
  • Determined level of acceptable risk by reviewing applications for coverage and loss control reports
  • Review and calculate income from tax returns (1120's, 1065's, Sched C, Sched E)
  • Analyzed loan-to-value ratios, debt to income ratios and credit scores to make underwriting decisions
  • Maintained compliance with company and regulatory policies
  • Extensive knowledge of USDA, Conventional, FHA and VA
  • Expert - GUS, LP, DU and Encompass

Branch Operations Manager

VanDyk Mortgage Corporation
Georgia
11.2014 - 11.2022
  • Coached staff on policies, procedures, and performance strategies
  • Managed branch files per recordkeeping and compliance requirements
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
  • Supported outside sales force in servicing and obtaining new business
  • Streamlined operational efficiencies by partnering with sales team to reevaluate and ensure peak product placement
  • Pipeline Management

Senior Mortgage Loan Processor

VanDyk Mortgage Corporation
Clearwater, FL
11.2014 - 11.2022
  • Maintain pipeline of 50+ loans (USDA, FHA, VA, Conventional)
  • Work with third-party vendors to address and clear loan closing requirements.
  • Examined and verified information in loan application and closing documents.
  • Submitted completed loan applications, including recommendations for underwriting approval or denial.
  • Obtained, reviewed and accepted/rejected document needed for Final Approval (CTC)
  • Calculated income from all sources (W2, Self-Employment, etc.)
  • Developed and maintained relationships with local real estate agents, insurance agents, title company, closing attorneys, etc.

Processing Supervisor

VanDyk Mortgage Corporation
Clearwater, FL
09.2015 - 02.2020
  • Monitor and ensure timely processing and completion of all files by directing daily work of a team of 11 processors, while successfully managing a pipeline of over 500 loans per month
  • Ensure all purchase loans close by the contract date
  • Coach/train new hires and existing processors
  • Responsible for hiring's, terminations, performance reviews
  • Analyzed production reports to improve workflow and pre-production processes
  • Trained, mentored, and supported high-performing teams, providing regular performance review, feedback and coaching in deficient areas
  • Trained, developed, and counseled employees to develop high performing team
  • Met other supervisors and business leaders to plan and guide workflow and operations
  • Carried a pipeline of my own for more difficult files (10+ properties, numerous S/E businesses owned by same borrower).

Senior Mortgage Loan Processor

Integrity Financial Services
Largo, FL
08.2013 - 04.2014
  • Processed 50+ assigned loans monthly and in accordance with FHA, Fannie Mae, and Freddie Mac lending guidelines
  • Assembled and compiled title abstracts, insurance forms, loan documents and tax receipts
  • Examined and verified information in loan application and closing documents
  • Submitted completed loan applications, including recommendations for underwriting approval or denial
  • Conveyed acceptance or rejection to customers by mail, telephone or in person
  • Obtained, reviewed and accepted/rejected document needed for Final Approval (CTC)

Senior Mortgage Loan Processor

New Penn Financial LLC
Tampa, FL
07.2012 - 07.2013
  • Processed 50+ assigned loans monthly and in accordance with FHA, Fannie Mae, and Freddie Mac lending guidelines
  • Gathered documents for loan processing, which included credit report updates, appraisals, income tax returns, and asset verifications
  • Ensured strict adherence to operational policies, procedures, and guidelines; established strong working relationships with the management and staff.

Education

High School Diploma -

Freehold Boro HS
Freehold, NJ
06.1989

Skills

  • Mortgage Processing Expert
  • Client Account Management
  • Credit Review Expert
  • DU/LP/GUS Expert
  • Encompass Expert
  • Financial and Cashflow Analyses
  • Mortgage Underwriting
  • Customer Service
  • Management and Supervision
  • FHA/VA/USDA/Conventional
  • Organization
  • Critical thinking

Timeline

Loan Processor – Wholesale/Broker

Clear 2 Close Home Loans Corp
04.2023 - Current

Senior Clerk

State of Florida Department of Health - Pinellas
01.2023 - 04.2023

Underwriter

VanDyk Mortgage Corporation
03.2022 - 11.2022

Processing Supervisor

VanDyk Mortgage Corporation
09.2015 - 02.2020

Branch Operations Manager

VanDyk Mortgage Corporation
11.2014 - 11.2022

Senior Mortgage Loan Processor

VanDyk Mortgage Corporation
11.2014 - 11.2022

Senior Mortgage Loan Processor

Integrity Financial Services
08.2013 - 04.2014

Senior Mortgage Loan Processor

New Penn Financial LLC
07.2012 - 07.2013

High School Diploma -

Freehold Boro HS
Laura Carucci-Kroll