Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laura Castelo

San Diego,CALIFORNIA

Summary

Compassionate and customer-focused professionals with experience in healthcare & hospitality, with high guest service environments. Ability to stay calm under pressure and communicate clearly, and provide exceptional service to to diverse individuals. Skilled in safety awareness, conflict resolution and multitasking. Dedicated to creating a positive, safe, and welcoming experience for every passenger.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Paradise Valley Hospital
2024.12 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Supported patients during rehabilitation exercises, fostering independence and recovery.

Certified Nursing Assistant

Kindred Hospital San Diego
2023.07 - 2024.11
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Park Ambassador

Sea World San Diego
2020.07 - 2022.12
  • Assisted in maintaining safety protocols for guest interactions and activities.
  • Engaged guests by providing information on park attractions and events.
  • Trained new Park Ambassadors on park procedures, policies, and customer service standards to ensure consistent performance across the team.

Education

Certified Nursing Assistant Certification - Certified Nursing Assistant

Western Medical Training Center
1161 East Main Street #205 El Cajon, CA 92021
07.2023

High School Diploma -

Lincoln High School
4777 Imperial Ave San Diego, CA 92113 United State
06.2022

Skills

  • Quick problem solver
  • Multitasking
  • Time Management
  • Bilingual in English and Spanish
  • Customer service & hospitality

Certification

Certified Nursing Assistant (CNA)

Basic Life Support (BLS)

Timeline

Certified Nursing Assistant

Paradise Valley Hospital
2024.12 - Current

Certified Nursing Assistant

Kindred Hospital San Diego
2023.07 - 2024.11

Park Ambassador

Sea World San Diego
2020.07 - 2022.12

Certified Nursing Assistant Certification - Certified Nursing Assistant

Western Medical Training Center

High School Diploma -

Lincoln High School
Laura Castelo