Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Laura Castro

Overland Park,KS

Summary

Costumer-focused professional with extensive experience in sales, client relations, and service management. Proven ability to build strong relationships with clients, resolve concerns effectively, and deliver excellent customer experiences. Bilingual in Spanish and English with a strong background in sales support, customer service, and small business operations.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Nail Technician

Laura's Nails
Olathe, Kansas
04.2009 - Current

Manage da-to-day business operations while delivering high-quality nail services to clients.

Provide personalized costumer care, helping clients choose products and services that meet their needs.

Maintain a clean, safe, and professional work environment.

Account Sales Representative

Simple Medic
Mission, Ks
08.2023 - 01.2025

Provide excellent customer service by responding to inquiries and assisting clients with product information and orders.

Build strong relationships with costumers to support business growth.

Resolve costumers concerns professionally while maintaining high satisfaction levels.

Sales Support Assistant

MAXI Money Transfer
Kansas City, Kansas
04.2019 - 06.2023

Assisted the sales team with documentation, proposals, equipment, and costumer service support.

Built positive relationships with clients by providing friendly and efficient service.

Traveled across Kansas and Missouri to support sales operations and clients needs.

Education

High School Diploma -

Escuela Preparatoria Antonio Audirac
Mexico
06-1993

Skills

  • Customer relationship Management
  • Teamwork and collaboration
  • Customer service Excellence
  • Goal- oriented Performance
  • Customer satisfaction
  • Client relationship building

Certification

Nail Technician

LANGUAGES

Spanish
Fluent

Timeline

Account Sales Representative

Simple Medic
08.2023 - 01.2025

Sales Support Assistant

MAXI Money Transfer
04.2019 - 06.2023

Nail Technician

Laura's Nails
04.2009 - Current

High School Diploma -

Escuela Preparatoria Antonio Audirac