Laura Chovan
Joliet,IL
Summary
Detail-oriented, logistical, digital operations coordinator skilled in vendor communication and enhancing workflow efficiency. Adept at obtaining shipment tracking, and resolving discrepancies to ensure timely deliveries. Proven track record in coordinating shipments and maintaining communication with freight carriers.
Overview
10
10
years of professional experience
Work History
Digital Operations Coordinator
Power Equipment Direct
Bolingbrook, IL
01.2019 - Current
- Provided logistical support by responding to inquiries regarding shipment statuses, shipment tracking, or other related issues.
- Ensured accurate shipment tracking through vendor communication.
- Maintained communication with vendors regarding order status, shipment tracking and replacements.
- Daily contact with freight carriers in resolving any discrepancies or issues that may arise during transport.
- Coordinate with our warehouse on shipment details.
- Liaised with suppliers and customers to resolve any shipping or receiving issues promptly.
Administrative Assistant
Power Equipment Direct
Bolingbrook, IL
07.2015 - 01.2019
- Managed daily office operations and communications to enhance workplace efficiency.
- Established strong initial impression for the organization.
- Directed customer inquiries to provide timely and accurate information.
- Maintained office inventory.
- Assisted with aging and updating orders to promote accuracy in records.
- Managed orders to ensure correct tracking was populated.
Education
Bachelor of Science - Sociology
Illinois State University
Normal, IL12-2005
Skills
- Vendor relationship management
- Order tracking
- Time management
- Attention to detail
- Proficient in Trilogie, Salesforce, Convey, and GP Dynamics
Timeline
Digital Operations Coordinator
Power Equipment Direct
01.2019 - Current
Administrative Assistant
Power Equipment Direct
07.2015 - 01.2019
Bachelor of Science - Sociology
Illinois State University