Open To Work
Laura Cole
San Antonio
Work Preference
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2026
2026
years of professional experience
2
2
years of post-secondary education
Work History
Owner/Operator
Texas Maid For You
San Antonio
02.2023 - 11.2025
- Managed daily operations of a residential cleaning service.
- Trained and supervised cleaning staff on best practices.
- Developed cleaning schedules to optimize service efficiency.
- Maintained inventory of cleaning supplies and equipment.
- Coordinated marketing efforts to attract new clients effectively.
Sales Manager
Houston Luxcior Luxury Magazine
Houston
04.2022 - 06.2022
- Developed targeted sales strategies for luxury magazine subscriptions.
- Collaborated with editorial team to align promotional campaigns with content themes.
- Managed client relationships to enhance customer satisfaction and loyalty.
- Organized photo shoots with clients, models, makeup artists, stylists, and other professionals as needed.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Owner/Operator
Flip Texas Investments LLC
Houston
07.2016 - 04.2020
- Development of company from ground up.
- Researched auctions for purchase of property to flip and resale.
- Looked and obtained investors and buyers.
- During COVID used same company to change it into my own Uber/aide to clients in need of other services.
- Advertised to reach clients over Internet based applications that allowed many options for client
- Found that I enjoyed the service industry and helping others.
Manager
AB Hilton Services/Texas Trees
Houston
02.2006 - 01.2016
- Oversaw daily operations and coordinated team activities for efficient service delivery.
- Managed inventory levels and ensured timely procurement of essential supplies.
- Developed training programs to enhance staff skills and improve service quality.
- Developed and implemented effective marketing strategies to increase customer engagement.
- Established strong relationships with vendors to negotiate favorable terms and pricing.
- Analyzed market trends to adapt offerings based on customer preferences.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Reviewed legal documents related to business operations.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Mitigated business risks by working closely with staff members and assessing performance.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Collaborated with other owners on joint ventures and shared resources.
- Developed policies and procedures for the organization.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Certified Public Accountant Assistant
George Baugh III CPA and Associates
Houston
01.2005 - 12.2005
- Assisted with tax preparation and filing for individual and business clients.
- Managed client accounts and maintained accurate financial records.
- Collaborated with senior accountants on audit preparations and documentation.
- Organized and maintained client files using accounting software systems.
- Assisted in the preparation of financial statements and reports.
- Compiled financial information for audits and reviews.
- Verified accuracy of calculations used in preparing taxes.
- Advised clients on strategies to reduce tax liabilities.
- Reconciled bank statements and reviewed account activity.
- Researched discrepancies in financial records and transactions.
- Collaborated with clients on tax returns and other documents.
- Provided support to Certified Public Accountants with various accounting tasks.
- Prepared spreadsheets, maintained records, and input data into databases.
- Reviewed general ledger entries for accuracy and completeness.
- Provided support during financial audits by preparing necessary documents and answers.
- Calculated and filed tax returns, ensuring compliance with local, state, and federal regulations.
- Prepared accurate financial statements in compliance with accounting principles.
- Analyzed balance sheets for mistakes and inaccuracies.
- Posted financial data in Excel spreadsheets and managed inventory.
Tax Preparer
H & R Block Tax Services
Bay City
10.2002 - 04.2004
- Prepared individual and business tax returns using proprietary software systems.
- Reviewed client documents for accuracy and completeness before filing tax returns.
- Guided clients through tax preparation process and answered questions regarding forms.
- Delivered exceptional customer service to enhance client satisfaction and retention rates.
- Filed electronically through approved software programs.
- Compiled data from clients to accurately complete tax forms.
- Advised clients on the best strategies for filing their taxes efficiently and legally.
- Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
- Reviewed prior year's returns for accuracy and completeness before submitting them.
- Identified potential deductions to minimize clients' tax liabilities.
- Finalized and processed paperwork with local, state and federal government authorities.
- Ensured that all applicable deadlines were met when submitting documents.
- Advised clients to comply with IRS regulations and meet state and federal tax obligations.
- Assisted clients in responding to IRS notices of deficiency or audit findings.
- Conducted research on current trends in taxation law to stay up-to-date with changes.
- Evaluated financial situations of individual taxpayers and businesses to determine appropriate actions for reducing taxes owed or increasing refunds due.
- Managed multiple tax preparation projects simultaneously, ensuring timely completion and filing.
- Educated clients on the implications of tax laws and their financial decisions.
- Developed and maintained professional relationships with clients to encourage repeat business and referrals.
- Utilized tax software to efficiently process returns and identify potential deductions and credits for clients.
- Provided exceptional customer service, addressing client concerns and questions promptly.
- Prepared and filed federal and state income tax returns for both individuals and small businesses, ensuring accuracy and compliance with current tax laws.
- Corrected previously filed tax returns to amend errors or claim additional deductions and credits.
Customer Service Cashier
Walmart
Bay City
11.2002 - 02.2004
- Processed customer transactions efficiently and accurately at retail checkout.
- Handled cash, credit, and gift card transactions with attention to detail.
- Assisted customers with product inquiries and provided exceptional service.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Office Manager/Assistant Bookkeeper
Aramark
Wadsworth
01.2001 - 09.2002
- Managed daily office operations and maintained efficient workflow processes.
- Coordinated staff schedules and ensured adequate coverage for all shifts.
- Oversaw inventory management and ordered supplies to support office functions.
- Supervised kitchen staff to ensure adherence to food safety standards.
- Maintained inventory levels and managed food costs effectively in the kitchen.
- Monitored quality, presentation, and quantities of plated food across line.
- Cashier and bank deposits daily profit records
- Worked with corporate maintain accurate accounting
- Made Sysco orders weekly
- Learned MSDS and taught in staff meeting
- I knew the kitchens and every job title in them( we had 2 large cafeteria I oversaw) ; just in case the staff needed an extra hand
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Prepared monthly financial reports for management review.
- Processed accounts payable and receivable transactions.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Performed month-end closing activities.
- Managed payroll processing for staff members.
- Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
- Assisted with the preparation of budgets and forecasts.
Loan Processor
Mortgage and Loan
Beaumont
11.1999 - 12.2000
- Coordinated with clients to gather necessary documentation.
- Reviewed loan applications for accuracy and completeness.
- Communicated with underwriters regarding loan processing status.
- Maintained organized records of loan files and documentation.
- Submitted loan applications to underwriting department for review and approval process.
- Prepared loan documents including promissory notes, deeds of trust, mortgage insurance policies and truth-in-lending statements.
- Created and completed loan submission packages.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Waitress
Riverbend
Matagorda
Education
Restaurant Management/Food Handler - Restaurants Management
Texas State Food Training
Austin , TX 05.2018 - 09.2018
CNA
Mrs. Spark's CNA Training
Pasadena, TX 03.2014 - 04.2014
Associate of Arts - Business/Psychology
Houston Community College
Houston, TX 01.2012 - 05.2013
Some College (No Degree) - Business/Psychology
University of Houston
Houston, TXSkills
- Staff training
- Inventory management
- Cleaning protocols
- Marketing strategy
- Business development
- Attention to detail
- Cost management
- Performance improvement
- Staff training and development
- Financial reporting
- Accounting principles
- Payroll processing
- Marketing expertise
- Cashflow management
- Relationship management
- Operations oversight
Languages
Spanish
Limited
English
Native/ Bilingual
Timeline
Owner/Operator
Texas Maid For You
02.2023 - 11.2025
Sales Manager
Houston Luxcior Luxury Magazine
04.2022 - 06.2022
Restaurant Management/Food Handler - Restaurants Management
Texas State Food Training
05.2018 - 09.2018
Owner/Operator
Flip Texas Investments LLC
07.2016 - 04.2020
CNA
Mrs. Spark's CNA Training
03.2014 - 04.2014
Associate of Arts - Business/Psychology
Houston Community College
01.2012 - 05.2013
Manager
AB Hilton Services/Texas Trees
02.2006 - 01.2016
Certified Public Accountant Assistant
George Baugh III CPA and Associates
01.2005 - 12.2005
Customer Service Cashier
Walmart
11.2002 - 02.2004
Tax Preparer
H & R Block Tax Services
10.2002 - 04.2004
Office Manager/Assistant Bookkeeper
Aramark
01.2001 - 09.2002
Loan Processor
Mortgage and Loan
11.1999 - 12.2000
Waitress
Riverbend
Some College (No Degree) - Business/Psychology
University of Houston