Customer service professional seeking an entry level clerical position in a fast paced environment. Ready to expand
my knowledge and gain more skills.
Overview
15
15
years of professional experience
Work History
Legal Assistant
Acosta & Fraga Law Pllc
Lake Worth, FL
05.2013 - Current
Prepared applications for Immigration Purposes
Answered calls, inquiries from clients, explained to clients any changes in their status and explained what was needed from them, so we could move forward with their cases
Organized and maintained law, libraries, documents and case files
Scheduled appointments for the attorneys
Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal
Screened telephone calls and forwarded them to the appropriate departments
Organized files for court proceedings.
Science Associates
Palm Beach State College
Lake Worth, FL
08.2011 - Current
Hostess
La Bamba Restaurant
Boca Raton, FL
08.2012 - 12.2012
Greeted customers entering the restaurant making sure they were seated
Went over the menu and specials being offered
Provided an elevated customer experience to generate a loyal clientèle.
Baker
Joseph's Classic Market
Boca Raton, FL
07.2011 - 12.2012
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
Verified proper portion sizes and consistently attained high food quality standards
Actively involved in cost control, sanitation, menu development, training, recruitment, private dining and catering
Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination
Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies
Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
Nanny
Au Pair Care
Colorado & Texas
09.2009 - 07.2011
Made nutritious breakfasts, lunches, dinners and snacks for the children
Engaged with children on an individual basis in a pleasant manner
Regularly traveled with the families to help with vacation activities and childcare
Promoted language development skills through reading
Safely transported children to and from school, medical appointments and extra-curricula activities
Worked with parents to develop and implement discipline programs to promote positive behavior
Helped children complete homework assignments and school projects.
Education
High School Diploma -
San José de Calasanz
Colombia
01.2007
Skills
Bilingual fluent Spanish
Training new staff
Coordinate Office activities
Money Handling
Self-motivated
Well organized
Punctual
Computer Literate
Management Skills
References
Gina M. Fraga Esq. Attorney, (561) 318-3882
Amanda Capezza Store Manager, Joseph's Classic Market, (918)8517744
Polly Scherer Personal Reference, (561)574-4246
Timeline
Legal Assistant
Acosta & Fraga Law Pllc
05.2013 - Current
Hostess
La Bamba Restaurant
08.2012 - 12.2012
Science Associates
Palm Beach State College
08.2011 - Current
Baker
Joseph's Classic Market
07.2011 - 12.2012
Nanny
Au Pair Care
09.2009 - 07.2011
High School Diploma -
San José de Calasanz
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