Laura Cuomo
Las Vegas
Summary
Dynamic customer service professional with a strong background in problem-solving and teamwork. Proven ability to lead teams and enhance operational efficiency.
Overview
18
18
years of professional experience
Work History
CUSTOMER SERVICE/MARKETING
Farmers Insurance Agency
Las Vegas, NV
01.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
INTERNET SALES & PROMOTIONAL WORK
Nationwide
Las Vegas, NV
01.2009 - 01.2017
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Regional Field Manager
Image Quest Worldwide, Inc.
Nationwide
11.2007 - 11.2009
- Led regional teams to execute strategic business initiatives and operational goals.
- Developed training programs to enhance staff performance and ensure compliance with company standards.
- Implemented process improvements that increased efficiency in service delivery across multiple locations.
- Managed vendor relationships to optimize supply chain operations and reduce costs.
Education
High School Diploma -
New York
New York, NYSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
CUSTOMER SERVICE/MARKETING
Farmers Insurance Agency
01.2017 - Current
INTERNET SALES & PROMOTIONAL WORK
Nationwide
01.2009 - 01.2017
Regional Field Manager
Image Quest Worldwide, Inc.
11.2007 - 11.2009
High School Diploma -
New York