Laura Dalton

• Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
• Performed pre-flight safety checks for emergency equipment to be in good working order.
• Handled medical emergencies calmly and competently following established protocols while liaising with the Flight Deck crew as needed.
• Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
• Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.

• Enter proposals, process sales orders, produce invoices and/or submit purchase orders to meet end user's needs, often in high dollar and high stress environments, while maintaining steady workflow.
• Continuing to gain skills and implement ever changing requirements as projects can often change from initial plans.
• Many customers are top General Contractors or production companies which demand great customer service care.
• Daily use resources of Microsoft Office Suite, Google and SAP
• Worked with inspectors, workers and unions, to conduct weekly status updates.

• Provide the perfect service experience for every guest in a popular high-volume restaurant
• Present and discuss menu items as well as answer question and provide suggestions on food and beverage options
• Find ways to consolidate service and increase table turns, performing Opening and Closing responsibilities
• Able to think quickly and respond effectively to challenging situations to provide a relaxed and welcoming environment
• Assist in keeping restaurant clean and safe as well as being a supportive team player
  

• Maintaining inventory and display
• Customer service / Providing registration for Credit Cards
• Providing support to other locations
• Team building and continued to meet daily individual goals

• Provide support to Tax Preparation staff for Annual returns
  
• Assemble and document all returns
  
• Office support (answering phones, filings, mailings)
  

* seasonal need