Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Laura Day-Babula

Monroe,NY

Summary

Accomplished Front End Manager bringing expertise in training and employee development. History of excelling with strong relationship building, decision making and planning strengths.

Overview

13
13
years of professional experience

Work History

Front End Manager

ShopRite ( Inserra Super Markets Inc. )
07.2018 - Current
  • Monitored cash drawers on Front End checkout stations to verify adequate cash supply.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Oversaw cashier operations, bookkeeping and security.
  • Maintained strong customer relations and effective customer service standards.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Prepared weekly employee work schedules to meet operational needs.
  • Motivated employees to perform at peak productivity with morale-boosting programs.
  • Helped with hiring and training new employees.
  • Customer service experience.
  • Have skills in Bookkeeping to help count money and work on paper work.
  • Helps Employees with password resets and helps when need paystubs.

Floral Clerk

ShopRite ( SRS )
09.2016 - 07.2018
  • Unboxed, tagged and placed products in attractive displays to catch attention of patrons upon entering store.
  • Assisted with monthly inventory counts.
  • Set up and broke down holiday and seasonal displays.
  • Educated customers about proper handling and care for maximum life of each flower arrangement or plant.

Cashier

ShopRite ( Inserra Super Market Inc. )
11.2010 - 12.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped with Front End breaks

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
2007

Skills

  • Maintaining Clean Work Areas
  • Accurate Money Handling
  • Opening and Closing Procedures
  • Customer Service Process Improvement
  • Motivational Leadership
  • Cash Handling
  • Time Management
  • Refunds Exchanges and Adjustments
  • Front-End Support
  • Problem-Solving Skills

Accomplishments

Have been on The Cheerios Box twice for working really hard on our Partner's In Caring campaign. I believe in working hard as a team to achieve our goals! I am proud to have accomplished this.

Timeline

Front End Manager

ShopRite ( Inserra Super Markets Inc. )
07.2018 - Current

Floral Clerk

ShopRite ( SRS )
09.2016 - 07.2018

Cashier

ShopRite ( Inserra Super Market Inc. )
11.2010 - 12.2016

High School Diploma -

Penn Foster Career School

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Laura Day-Babula