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Bilingual Administrative Assistant and Customer Service professional with 10+ years of experience supporting executives, managing office operations, and delivering client-focused service in Brazil and the U.S. Skilled in scheduling, data entry, document preparation, procurement, and records management. Proven ability to handle customer inquiries, resolve issues, and maintain strong client and vendor relationships. Proficient in SAP, Microsoft Office Suite, Outlook, and CRM systems. Fluent in English and Portuguese, with working knowledge of Spanish. Recognized for accuracy, confidentiality, and reliable support in fast-paced environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

I am an honest person who likes to work, when I have a problem I enjoy finding the solution, it is not something that complicates me, I like to form a pleasant environment with the members of my team, because definitely when you are working in a pleasant place, you do better.

Laura De La Ossa

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Costumer Service and Administrative Assistant

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Industrial Engineer -

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Costumer Service and Administrative Assistant

Industrial Engineer -

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