Laura DePaoli

Performed all administrative tasks required to ensure the efficient operation of the office.

• Orchestrated collaboration with corporate for comprehensive practice relocation and office configuration alongside division closure and dismantling.
• Coordinated appointment schedules for veterinary doctors to optimize patient flow.
• Managed office phones and responded to client inquiries to ensure effective communication.
• Prepared corporate financial reports to support informed decision-making.
• Developed strong relationships with clients through excellent customer service skills.
• Oversaw fleet management operations, ensuring vehicle readiness and compliance with regulations.
• Processed financial documents, contracts, expense reports and invoices.
• Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services.
• Coordinated with IT department to resolve technical issues and maintain office software updates.

• Coordinated client inquiries while managing appointment flow for entire hospital.
• Greeted, checked in, and checked out clients efficiently.
• Prepared patient records for surgical admissions and reviewed medical histories.
• Maintained facility cleanliness to ensure a safe, welcoming environment for patients and staff.
• Invoiced and processed client payments, handling emails and replies promptly.
• Dispensed medications according to prescriptions, ensuring compliance with safety protocols.

• Supported equine veterinarian in managing office operations, billing, bookkeeping, customer service, inventory, and ordering to enhance practice efficiency.
• Assist with medical examinations and procedures including x-rays, ultrasounds, blood work, vaccinations, dental procedures, minor surgeries.
• Experienced with Triple Crown ImproMed Veterinary Program, Vetcove Ordering System.
• Provided daily care for equine and small animals stabled on the property, ensuring their health and well-being.

• Coordinated office operations and supported all functions of large and small animal veterinarian practice, managing bookkeeping tasks.
• Coordinated schedules for veterinarians and support staff to optimize efficiency.
• Oversaw inventory management, maintaining adequate supply levels for clinic needs.

• Trained horses for successful participation in fox hunting events.
• Oversaw safety and welfare of employer during horseback riding and hunting.
• Cared for horses and assisted with hound handling during hunts.
• Trained hounds for competitive dog shows.
• Engaged in fox hunting events with Millbrook Hunt.

• Coordinated travel arrangements for clients, enhancing overall vacation satisfaction.
• Assisted customers with inquiries about travel packages and services.
• Marketed and sold international equestrian vacations, expanding client base and increasing sales.
• Streamlined office operations, facilitating smooth workflow across departments.
• Answered incoming calls professionally, directing callers to appropriate personnel.
• Represented company at overseas locations, participating in horseback riding events across Ireland, England, France, and Italy.

• Managed incoming calls professionally, ensuring callers were directed to the appropriate personnel for timely assistance.
• Operated office equipment including printers, copiers, and fax machines to maintain smooth office operations.
• Coordinated event planning for equestrian activities and client gatherings to enhance attendee experience.

• Illustrated comprehensive product guides and catalogs that enhanced customer understanding and drove sales.
• Developed original artwork, illustrations, logos, banners, icons and other design assets.
• Designed promotional materials that effectively showcased lumber products and increased engagement at company events.
• Managed print production processes to ensure delivery of high-quality materials that met project deadlines.
• Assisted in layout design for advertisements in trade publications.