Summary
Work History
Education
Skills
Timeline
Generic

Laura Dugger

Elgin,IL

Summary

Skilled SCRA Specialist with over 15 plus years. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

SCRA Specialist II

Dovenmuehle Mortgage, Inc.

Highly skilled and organized Servicemembers Civil Relief Act Specialist with 15+ years of experience in conducting regular analysis, performing data entry, and resolving internal audit findings. Adapt at leveraging customer service, streamlining document management, and ensuring regulatory compliance.

Education

High School Diploma -

Conant High School
Hoffman Estates, IL

Skills

  • Conducted mandatory quarterly/monthly analysis by performing data entry, ensuring 100% accuracy consistency
  • Cultivated mortgage policies expertise on SCRA protection by serving as subject matter expert, maintaining compliance with regulatory requirements
  • Microsoft Applications
  • Customer Service
  • Research
  • Review documents
  • Analytical
  • Problem-solving
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Attention to Detail
  • Dependable and Responsible
  • Multitasking Abilities
  • Computer Skills
  • Organizational Skills

Timeline

SCRA Specialist II

Dovenmuehle Mortgage, Inc.

High School Diploma -

Conant High School
Laura Dugger