Laura Echeverria
Louisville,KY
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
Trilogy
Louisville, KY
08.2023 - Current
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Helped residents walk with or without self-help devices.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Observed and reported unusual symptoms and changes to charge nurse.
- Performed vital sign assessments, such as taking blood pressure and temperature.
Sales Representative
Tmoblie
Louisville, KY
09.2022 - 08.2023
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Developed key customer relationships to increase sales.
- Demonstrated product features to align with customer needs.
- Computed purchases and received and processed cash or credit payment.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Maintained knowledge of sales and promotions, return policies and security practices.
Associate
AmerisourceBergen
Louisville, KY
09.2021 - 09.2022
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Ensured safety protocols were followed at all times while operating machinery.
- Received and tracked incoming inventory shipments.
- Established and maintained good relations with customers, vendors and transport companies.
- Processed returns of defective merchandise as required.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Return Clerk
Hanna Andersson
Louisville, KY
10.2019 - 09.2021
- Verified accuracy of returns to ensure conformity with company policies.
- Processed refunds up to specified dollar amounts according to strict company policy.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Conducted quality control checks on all products prior to their storage or shipment back to vendors.
- Provided technical advice on how best to handle certain types of product returns where necessary.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
CNA -
Right Choice
Louisville, KY07-2023
Associate of Arts -
Jefferson Community And Technical College
Louisville, KY12-2022
Bachelor of Science - Nursing
University of The Sacred Heart
San Juan, PR04-2022
High School Diploma -
Fairdale High School
Fairdale, KY08-2019
Skills
- Basic Life Support
- Compassion and Empathy
- Feeding Assistance
- Patient Care
- Maintaining Confidentiality
- Compassionate Communication
- Direct Patient Care
- Transporting Patients
- Patient Relations
- Patient Lifting
- Family Support and Assistance
- Quality Assurance Controls
- Collecting Vital Signs
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- certified nursing assistant
Timeline
CNA
Trilogy
08.2023 - Current
Sales Representative
Tmoblie
09.2022 - 08.2023
Associate
AmerisourceBergen
09.2021 - 09.2022
Return Clerk
Hanna Andersson
10.2019 - 09.2021
CNA -
Right Choice
Associate of Arts -
Jefferson Community And Technical College
Bachelor of Science - Nursing
University of The Sacred Heart
High School Diploma -
Fairdale High School