Laura Espino

DIETARY AIDE CLERCK

• Conferred with patients by telephone or in person to provide information about products or services, and take orders.
• Monitored patients satisfaction levels through surveys and feedback forms.
• Maintained high levels of professionalism while interacting with patients via phone or email.
• Updated databases with new and modified patient data.
• Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
• Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
• Served food and snacks according to planned menu and patients' diet orders.
• Accurately entered patient dietary orders into the computer system.

DIETARY AIDE LINE

• Set up trays for patients upon request.
• Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
• Assembled and served meals according to specific guest requirements.
• Assisted with preparation of snacks and other light meals.
• Observed special diets prescribed by physicians or nutritionists.
• Informed supervisor about any changes in patient's dietary needs or preferences.
• Checked temperatures of hot food before serving it to patients and residents.
• Delivered meals to residents and patients in their rooms when requested.
• Collaborated with team to deliver timely service of items.

• Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
• Refilled condiments, napkins and server workstations.
• Assisted in the ordering, receiving, storage, and inventory of food items.
• Ensured that all food was prepared according to established health standards.
• Served food and beverage items to residents, meeting therapeutic diets.
• Monitored expiration dates on products and disposed of any spoiled or expired foods.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

• Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
• Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident.
• Researched and identified ingredients and nutritional components of foods, diets and menu choices.
• Maintained routine meal schedules and serving times.
• Ensured that menus were updated regularly based on availability of ingredients or changes in nutritional requirements.
• Communicated effectively with other members of the healthcare team regarding patient needs and dietary concerns.
• Accurately entered patient dietary orders into the computer system.
• Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
• Prepared and served food to patients according to their dietary restrictions.
• Provided nutrition education to patients upon request.