Motivated and dedicated dental professional with over four years of experience in both dental assisting and patient care coordination. Adept at managing both front and back-end daily operations, coordinating treatment plans, and providing exceptional patient care. Recognized for Integrity, a warm and friendly demeanor, and consistently going above and beyond to ensure smooth clinic operations.
- Coordinated patient treatment plans, ensuring smooth communication between patients and the dental team.
- Managed both front and back-end daily operations, ensuring high levels of efficiency in a busy dental practice.
- Assisted in patient scheduling, insurance verification, and billing.
- Implemented patient care protocols to improve patient satisfaction and treatment outcomes.
- Actively participated in continuous training and improvement initiatives for the clinic.
- Enhanced clinical operations by arriving early and volunteering during off days.
- Assisted in a range of dental procedures, including restorative treatments and X-rays.
- Provided patient care from preparation to post-treatment, ensuring comfort and satisfaction.
- Maintained sterilization and infection control protocols.
- Worked collaboratively with the dental team to ensure seamless patient flow and procedure efficiency.
- Assisted in both general dental and orthodontic procedures, providing chairside support for various treatments.
- Prepared and sterilized dental instruments and equipment, maintaining high standards of cleanliness.
- Educated patients on oral hygiene and post-treatment care.
- Supported orthodontists in the application and removal of braces, and other orthodontic appliances.
- Proficient in Dentrix Ascend and Dentrix Enterprise
- Strong skills in patient scheduling, insurance verification, and billing
- Experienced in supply ordering and inventory management
- Excellent organizational and time-management skills
- Strong interpersonal and communication abilities
- Ability to adapt to fast-paced environments and solve problems efficiently
- Provided compassionate responses to patient inquiries, leveraging clinical knowledge to educate on dental care
- Processed payments and managed the deposit of insurance checks efficiently
Integrity Award – Quarter 4, 2024: