Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laura Farfan

Orlando,FL

Summary

Dynamic Beauty Advisor with a proven track record of exceeding sales targets at Sephora through expert beauty consultations and tailored customer service. Bilingual proficiency enhanced engagement with a diverse clientele.

My approach combines empathetic customer service with effective problem-solving. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication skills and understanding of customer needs.

Overview

3
3
years of professional experience

Work History

Beauty Advisor

Sephora
Orlando, FL
07.2023 - Current
  • Provide expert product recommendations and personalized beauty advice to customers, all customers.
  • Build strong customer relationships, ensuring high satisfaction, and return visits.
  • Supported merchandising efforts ensuring an appealing and well-maintained store layout.
  • Meet and exceed sales targets by using consultative sales techniques and customer-focused service.
  • Stay up to date with the latest beauty trends and products to offer the best advice based on the clients' needs.

Spanish Tutor

Self-employed
Miami And Orlando, FL
02.2022 - Current
  • Provide academic tutoring in Spanish to students of various age groups.
  • Develop customized lesson plans and study strategies based on individual learning needs.
  • Boosted student understanding and confidence with patient instruction and effective communication.
  • Foster a positive learning environment that encourages student engagement and growth.

Education

High School Diploma -

Franklin Academy
Pembroke Pines, FL
06-2023

Some College (No Degree) - Communications

Lynn University
Boca Raton, FL

Skills

  • Customer service excellence: Proven ability to connect with customers and provide tailored solutions in a retail environment
  • Analytical Problem-Solving
  • Effective Team Collaboration
  • Bilingual: Fluent in English and Spanish, enhancing communication with diverse customer bases
  • Adaptability: Able to learn quickly, and manage multiple tasks efficiently in dynamic environments
  • Time management: highly efficient, with the ability to prioritize tasks, and meet deadlines
  • Sales closing
  • Friendly and outgoing
  • Beauty advising
  • Organization and multitasking
  • Empathy and patience

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Beauty Advisor

Sephora
07.2023 - Current

Spanish Tutor

Self-employed
02.2022 - Current

High School Diploma -

Franklin Academy

Some College (No Degree) - Communications

Lynn University

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Laura Farfan