Laura Fischer
Madera,CA
Summary
Keep operations organized and efficient to strengthen team performance and maximize efficiency. Bringing 2 years of warehouse experience along with strengths in stock management and multitasking. Trained in warehouse operations procedures and experienced in supporting customers. 20 years experience dealing with customer service as a hairstylist.
Overview
11
11
years of professional experience
Work History
Backroom Associate
HomeGoods
10.2022 - 01.2024
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Provided backup support to sales floor staff when necessary, offering a seamless shopping experience for customers.
- Kept work areas neat, clean and free from debris.
Hairstylist
The Barbers
09.2015 - 02.2019
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Counted and documented opening and closing cash amounts daily.
Hairstylist
SportsClips
08.2012 - 03.2015
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Resolved guest complaints about service or style.
- Offered professional cuts, color services and extensions to salon customers.
Education
Associate of Applied Science - Cosmetology
Spokane Community College
Spokane, WA05.1998
Skills
- Problem-solving aptitude
- Safety Procedures
- Equipment monitoring
- Customer Service
- Product Organization
- Attention to Detail
- Product Location
Timeline
Backroom Associate
HomeGoods
10.2022 - 01.2024
Hairstylist
The Barbers
09.2015 - 02.2019
Hairstylist
SportsClips
08.2012 - 03.2015
Associate of Applied Science - Cosmetology
Spokane Community College
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