Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Flynn

Chesapeake Beach,MD

Summary

Seeking a position involving responsibility and working with others to begin my career in a professional environment. Excellent work ethic and strength in boosting company morale.

Overview

11
11
years of professional experience

Work History

Patient Service Representative

Center for Vein Restoration
Prince Frederick, MD
09.2021 - Current

Patient Service Representative duties including answering multi-line phone system, Checking patients in and out for scheduled appointments, scheduling patient treatment plans to include all necessary follow ups and procedures, reconcile and finalize end of day copay deposits, Send out weekly regional report for missing documents, submit daily fee tickets, ect.

Administrative Assistant

Outreach Recovery
Bowie, MD
11.2015 - 09.2021

Administrative duties including, managing numerous locations, ensuring all electronic charts are scanned in and accurate, depositing large amounts of money, answering and re- directing phone calls, prior authorizations,ordering supplies, managing financial accounts, training employees properly, ensuring all employees are HIPAA compliant, checking in and out patients, conducting urine drugs screens, ensuring all physician DEA logs are up to date and accurate, etc.

Customer Service Representative

Kure Pain Management
Waldorf, MD
12.2013 - 11.2015
Front Desk Receptionist and Medical Records, answer and re-direct phone calls, revise/edit and fax all provider dictations, complete any medical records requests, daily new patient reminder calls, complete next day patient packets, scan and file all paperwork, create daily reports to be emailed to supervisor, check patients in and out as well as scheduling appointments and procedures.

Education

CMBS - Medical Billing

Allied Business School

Skills

  • Excellent communication skills
  • Articulate and well spoken Customer Service Oriented
  • Flexible
  • Accurate and detailed
  • Excellent planner and coordinator Works well under pressure
  • Team building
  • Pleasant demeanor
  • Employee training and development
  • Quick learner
  • Organized

Timeline

Patient Service Representative

Center for Vein Restoration
09.2021 - Current

Administrative Assistant

Outreach Recovery
11.2015 - 09.2021

Customer Service Representative

Kure Pain Management
12.2013 - 11.2015

CMBS - Medical Billing

Allied Business School
Laura Flynn