Laura Fugate
Farmville,VA
Summary
Dedicated Electronic Healthcare Records Specialist with priority-driven attitude and 5 years of experience. Knowledgeable about state and federal guidelines affecting Community Services Boards and well versed in HIPAA regulations. Detail-oriented worker known for excellent accuracy and efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Electronic Healthcare Records Specialist
Crossroads Community Services Board
08.2021 - Current
- Oversee operation of Agency electronic healthcare record.
- Coordinate with various departments to support efficient use and communication of issues.
- Utilize in-depth analysis and creative problem solving to troubleshoot problems as they arise.
- Facilitate group meetings with clinical staff to find effective solutions to electronic healthcare record issues.
- Improve overall user experience through support, training, troubleshooting, improvements, and communication of system changes.
Quality Assurance/Utilization Review Assistant II
Crossroads Community Services Board
04.2018 - 08.2021
- Assisted IT Coordinator with electronic healthcare record maintenance and updates.
- Identified fatal errors and warnings in CCS3 system, and corrected them prior to submission of monthly reports.
- Devised solutions for staff requests and EHR issues.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Reviewed charts for compliance with federal and state regulatory requirements.
Interim Medical Records Coordinator
Crossroads Community Services Board
11.2017 - 04.2018
- Managed daily operations of the Medical Records Department.
- Maintained accuracy, completeness, and security for medical records and health information.
- Followed established auditing processes to meet internal and regulatory requirements.
- Enhanced data integrity by applying meticulous attention to detail when reviewing and analyzing data maintenance processes.
- Assisted with preparation of monthly data reporting in alignment with state of Virginia submission guidelines.
Quality Assurance/Utilization Review Assistant I
Crossroads Community Services Board
11.2010 - 11.2017
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Printed and photocopied documents to provide patients with copies of medical records.
- Upheld HIPAA regulations and standards for protecting patient information.
- Maintained electronic files for grant-funded project tracking and reporting.
- Coordinated authorization, documentation, and disbursements for grant-funded projects.
Education
Master of Arts - Community Counseling
Eastern Kentucky University
Richmond, KYBachelor of Science - Psychology
Eastern Kentucky University
Richmond, KYSkills
- Electronic Healthcare Record Systems
- Monthly Reporting
- Written Communication
- Paperwork and Documentation
- Protected Health Information
- Critical Thinking
- Data Analysis
- Records Review
Certification
Credible EHR Administrator Certification
Timeline
Electronic Healthcare Records Specialist
Crossroads Community Services Board
08.2021 - Current
Quality Assurance/Utilization Review Assistant II
Crossroads Community Services Board
04.2018 - 08.2021
Interim Medical Records Coordinator
Crossroads Community Services Board
11.2017 - 04.2018
Quality Assurance/Utilization Review Assistant I
Crossroads Community Services Board
11.2010 - 11.2017
Master of Arts - Community Counseling
Eastern Kentucky University
Bachelor of Science - Psychology
Eastern Kentucky University
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