Laura Garcia
Rock Island,IL
Summary
Detail-oriented professional with expertise in cash handling and point of sale. Proven ability to efficiently process transactions while delivering exceptional customer service.
Overview
15
15
years of professional experience
Work History
Cashier Assistant
Walmart
Davenport, Iowa
04.2021 - Current
- Assisted customers with purchases and provided excellent service during checkout.
- Scanned items efficiently and accurately to process transactions quickly.
- Collaborated with team members to improve workflow during busy periods.
- Adhered to company policies for safety and security in the workplace.
- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Answered customers' questions concerning location, price and use of merchandise.
Customer Service Representative
Buke Cleaners
Bettendorf, Iowa
10.2017 - 08.2020
- Resolved customer complaints through active listening and problem-solving techniques.
- Processed orders accurately using company-specific software tools.
- Handled returns and exchanges according to company policies and procedures.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Title Clerk
Berts Automotive
Moline, Illinois
07.2010 - 03.2016
- Processed vehicle titles and registrations for customers at Berts Automotive.
- Maintained organized records of all vehicle titles and associated paperwork.
- Assisted customers in understanding title-related inquiries and requirements.
- Processed applications for new titles, transfers and duplicate titles.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
- Verified accuracy of title documents for completeness and correctness.
Education
High School Diploma -
Moline High School
Moline, IL06-1997
Skills
- Cash handling
- Point of sale
- Inventory management
- Transaction processing
- Computerized ordering
- Customer relationship management
References
References available upon request.
Timeline
Cashier Assistant
Walmart
04.2021 - Current
Customer Service Representative
Buke Cleaners
10.2017 - 08.2020
Title Clerk
Berts Automotive
07.2010 - 03.2016
High School Diploma -
Moline High School