Laura J. Gilsdorf
Seeking Program Manager Position
Evergreen,CO
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings over15 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
15
15
years of professional experience
10
10
years of post-secondary education
Work History
Realtor
The O’Brien Group At Compass
Denver, CO
06.2016 - Current
- Compared recently sold area properties to determine competitive market prices.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Advised and informed prospective clients on current market activities and conditions.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Developed new business and managed new and existing clients.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Provided relevant real estate investments for customers based on close professional relationships and accurately defining customer needs.
- Monitored local residential property market to adjust sales tactics, prices and overall business effectiveness.
Chief Operations Officer, Head Coach, Lead Facilitator
My Life My Design
Denver, CO
08.2019 - 10.2021
- Leveraged experience through vital management positions guiding business to success.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
- Drove operational direction, administrative and cost efficiency and coordination of program initiatives on behalf of clients.
- Provided transformational support to clients by planning and implementing personal and professional interventions.
- Cultivated community and media relations through social media and other communication channels to support program.
- Developed lessons/training materials on energetic healing and coaching to advance coaching staff's skills and to support safe and guided participant development.
- Mentored and developed novice coaches in recruiting and coaching program participants.
- Interviewed, hired, trained and oversaw 20+ coaches.
- Developed expansive content including written workbooks, video trainings, digital marketing.
- Planned and managed large scale events.
- Managed company sales and recruitment.
Program Manager
Global Education Group
Littleton, CO
11.2014 - 03.2018
- Responsible for successfully implementing and project managing the planning, implementation, and evaluation/outcomes measurement functions related hundreds of CME and CE activities.
- Successfully worked in a dynamic environment and interfaces with internal staff, external partners, education funders, and other stakeholders.
- Efficiently worked directly with education partners to provide information and service within time sensitive deadlines.
- Acquired an in-depth understanding of accreditation board requirements and ensures compliance with all standards, rules, and requirements.
- Superior interpersonal, communication, organizational and time management skills.
- Managed and supervised daily program operations, complying with policies and regulations.
- Leveraged project management processes and tools to define and execute projects.
- Identified program obstacles and communicated possible impacts to team.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
Director of Dietary Services
Sloan's Lake Rehabilitation Center
Denver, CO
11.2012 - 06.2014
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Enhanced business productivity by training 12 team members and 6 servers on best practices and protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Planning, organizing, developing, and directing the overall operation of the Dietary Department in accordance with current applicable federal, state, and local standards, guidelines and regulations
- Develop and implement rotation and anytime menus available for residents.
- Develop and implement therapeutic diets such as Mechanical Soft, Puree, Diabetes, Renal, etc.
- Maintain food service budgets for raw food and supplements below $6 PPD.
- Maintain labor budgets at or below 1 hour PPD.
- Exclusively implement, maintain and enforce minimum requirements for code of conduct and operational procedures.
- Assess residents’ nutrition needs upon admission, quarterly and as needed.
Metabolic Health Technician, Principal Researcher
National Institutes of Health
Bethesda, MD
06.2010 - 11.2012
- Contributed and led multiple research programs of metabolism, endocrinology, nutrition, cardiovascular biology, gastroenterology, hepatology, genetics, and behavioral sciences
- Supports protocols designed by researchers from across all NIH institutes investigating the factors that contribute to weight gain, obesity, and associated diseases such as diabetes, high blood pressure, high cholesterol, and even certain types of cancer.
- Streamlined research processes to meet tight deadlines for multiple projects.
- Collaborated with leadership team to identify relevant questions and determine best methods of collection.
- Determined areas of research to increase knowledge in particular field.
- Analyzed and interpreted patterns and trends.
- Identified sources of funding to prepare research proposals and submit funding applications.
Education
Master of Science - Food Science and Human Nutrition
Colorado State University
Fort Collins, CO 09.2007 - 01.2011
Bachelor of Science - Culinary Nutrition
Johnson & Wales University
09.2004 - 01.2007
Bachelor of Science - Food Service Management
Johnson & Wales University - Denver
Denver, CO 09.2004 - 01.2007
Associate of Science - Culinary Arts
Johnson & Wales University - Denver
Denver, CO 09.2002 - 05.2004
Skills
COMPUTER SKILLSMicrosoft Word, Microsoft Outlook, Microsoft Excel, and Microsoft PowerPointHighly proficient in ZOHO customer relationship managerHighly proficient in nutrition software ProNutra, Point Click Care, and ESHA
Data analysis
File management
Data collection and organization
Policy and procedure improvements
Program leadership
Documentation proficiency
Team leadership and direction
Vendor management
Operations management
Public and Media Relations
Market Analysis
Brand development
P&L Management
Accomplishments
- Amber B
- Courville, Carla Prado, Stephanie Goodwin, Laura Gilsdorf, Shanna B
- Bernstein, Kevin Hall; “Six days of 30% energy restriction via selective reduction of dietary carbohydrate versus fat does not influence subsequent ad libitum energy or macronutrient intake” Obesity Society
Additional Information
- ACHIEVMENTS AND CERTIFICATIONS , ServSafe Safety Sanitation Certified, 2011 Winner of Pediatric Nutrition Dietetic Group Creative Nutrition Education Award for “Mile High Low Protein Cooking”, a cookbook developed for PKU patients. Developed a Low Protein Meat Flavored Product, for which I have a Trade Secret for Compositions and Methods for Making and Using Low Protein Meat Flavored Products. Johnson and Wales Presidential Leadership Scholarship, Annual Recipient 2002-2007 Johnson and Wales Achievement Scholarship, Annual Recipient 2002-2007
Timeline
Chief Operations Officer, Head Coach, Lead Facilitator
My Life My Design
08.2019 - 10.2021
Realtor
The O’Brien Group At Compass
06.2016 - Current
Program Manager
Global Education Group
11.2014 - 03.2018
Director of Dietary Services
Sloan's Lake Rehabilitation Center
11.2012 - 06.2014
Metabolic Health Technician, Principal Researcher
National Institutes of Health
06.2010 - 11.2012
Master of Science - Food Science and Human Nutrition
Colorado State University
09.2007 - 01.2011
Bachelor of Science - Culinary Nutrition
Johnson & Wales University
09.2004 - 01.2007
Bachelor of Science - Food Service Management
Johnson & Wales University - Denver
09.2004 - 01.2007
Associate of Science - Culinary Arts
Johnson & Wales University - Denver
09.2002 - 05.2004