Laura Gonzalez

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• Kedda CooperKedda Cooper

  Spearheaded initiatives for process improvement to enhance operational efficiency. Assessed performance metrics and KPIs to pinpoint areas for improvement and executed strategic solutions. Implemented safety protocols to maintain a secure work environment Analyzed workflow processes to identify areas for improvement within the operation. Supervised day-to-day workflow of employees in order to maximize productivity and quality standards. Oversaw staffing requirements through recruitment, onboarding, and training, implementing disciplinary action as necessary. Monitored and improved efficiency of processes, team performance, and customer service. Assessed employee development needs and provided feedback on their progress towards meeting goals. Identified areas of deficiency and performed root-cause analysis to solve problems. Enhanced morale and management communication through employee recognition initiatives and commitment to open door policy. Conducted regular reviews of existing policies and procedures for continuous improvement opportunities. Orchestrated team assignments, defining priorities and targets. Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships. at Amazon SSD Last MileSpearheaded initiatives for process improvement to enhance operational efficiency. Assessed performance metrics and KPIs to pinpoint areas for improvement and executed strategic solutions. Implemented safety protocols to maintain a secure work environment Analyzed workflow processes to identify areas for improvement within the operation. Supervised day-to-day workflow of employees in order to maximize productivity and quality standards. Oversaw staffing requirements through recruitment, onboarding, and training, implementing disciplinary action as necessary. Monitored and improved efficiency of processes, team performance, and customer service. Assessed employee development needs and provided feedback on their progress towards meeting goals. Identified areas of deficiency and performed root-cause analysis to solve problems. Enhanced morale and management communication through employee recognition initiatives and commitment to open door policy. Conducted regular reviews of existing policies and procedures for continuous improvement opportunities. Orchestrated team assignments, defining priorities and targets. Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships. at Amazon SSD Last Mile

• Anusha KapoorAnusha Kapoor

  <ul> <li>Facilitated <strong>Agile ceremonies</strong> (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives) to ensure seamless collaboration, and drive continuous improvement.</li> <li>Fostered a collaborative and <strong>self-organizing team</strong> environment by facilitating problem-solving and decision-making discussions.</li> <li>Proactively identified and <strong>resolved impediments</strong> to maintain sprint flow, and <strong>maximize team efficiency</strong>.</li> <li>Managed <strong>product backlog refinement</strong>, working closely with Product Owners and stakeholders to ensure prioritized and well-defined user stories.</li> <li>Monitored and reported <strong>Agile metrics</strong> such as velocity, burndown charts, and cycle time to assess team performance and drive process enhancements.</li> <li>Owned release management, coordinating between developers, testers, and business stakeholders to ensure timely, high-quality deliveries.</li> <li>Worked closely with cross-functional teams to resolve dependencies and ensure timely releases, resulting in a <strong>50% increase in positive stakeholder feedback, and a 20% reduction in customer complaints.</strong></li> <li>Mentored beginners on Agile best practices, contributing to a high-performing team culture.</li> <li>Performed functional, UI, regression, smoke, performance, load, security, compatibility, and usability testing, and <strong>delivered quality software</strong> to customers.</li> <li>Handled customer-reported issues related to live applications, ensuring prompt resolution, and <strong>minimizing downtime</strong>.</li> <li>Requirement gathering, documentation, communication, team building, quality control.</li> </ul> at Mahindra Last Mile Mobility Ltd.<ul> <li>Facilitated <strong>Agile ceremonies</strong> (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives) to ensure seamless collaboration, and drive continuous improvement.</li> <li>Fostered a collaborative and <strong>self-organizing team</strong> environment by facilitating problem-solving and decision-making discussions.</li> <li>Proactively identified and <strong>resolved impediments</strong> to maintain sprint flow, and <strong>maximize team efficiency</strong>.</li> <li>Managed <strong>product backlog refinement</strong>, working closely with Product Owners and stakeholders to ensure prioritized and well-defined user stories.</li> <li>Monitored and reported <strong>Agile metrics</strong> such as velocity, burndown charts, and cycle time to assess team performance and drive process enhancements.</li> <li>Owned release management, coordinating between developers, testers, and business stakeholders to ensure timely, high-quality deliveries.</li> <li>Worked closely with cross-functional teams to resolve dependencies and ensure timely releases, resulting in a <strong>50% increase in positive stakeholder feedback, and a 20% reduction in customer complaints.</strong></li> <li>Mentored beginners on Agile best practices, contributing to a high-performing team culture.</li> <li>Performed functional, UI, regression, smoke, performance, load, security, compatibility, and usability testing, and <strong>delivered quality software</strong> to customers.</li> <li>Handled customer-reported issues related to live applications, ensuring prompt resolution, and <strong>minimizing downtime</strong>.</li> <li>Requirement gathering, documentation, communication, team building, quality control.</li> </ul> at Mahindra Last Mile Mobility Ltd.

• Prashant KumarPrashant Kumar

  <ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform

• MARIE DIANE SCHILLYMARIE DIANE SCHILLY

  Quality and Performance Improvement, Quality Outcomes at Alameda Health SystemQuality and Performance Improvement, Quality Outcomes at Alameda Health System