Laura Gonzalez
Yuki Japanese Restaurant
McDonough,GA
1
Language
3
years of professional experience
Hard working and meant for great things
Adapt well to new environment
High communication skills
Work History
Host/Waitress/Cashier Assistant Manager
3 Years 3 Months- Assisted servers by communicating special requests and guest needs promptly.
- Monitored dining area for guest satisfaction and addressed concerns immediately.
- Trained new hosts on procedures, customer service standards, and restaurant policies.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Processed payments from customers using a POS system.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Provided excellent customer service by anticipating customer needs.
- Resolved conflicts between customers when necessary.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Balanced cash drawers at the end of each shift.
Education
Skills
Effective time management
Front of house organization
Task prioritization
Effective multitasking
Adaptable to change
Exceptional communication
Languages
Spanish
Native/ Bilingual
Timeline
Host/Waitress/Cashier Assistant Manager
Yuki Japanese Restaurant
06.2023 - 09.2026Read More
Eagles Landing High School
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