Laura Gordon
Scarborough
Summary
Results-driven professional with strong leadership background and proven track record in management. Experienced in fostering team collaboration and delivering successful outcomes in fast-paced and ever-changing environments. Recognized for reliability, adaptability, and effective communication skills. Expertise in strategic planning, performance optimization, and conflict resolution techniques.
Overview
34
34
years of professional experience
Work History
Supervising Manager
Cerberus Security Services
01.2020 - Current
- Oversee and manage security personnel, security operations, and de-escalation procedures at the Seeds of Hope Neighborhood Center on behalf of Cerberus Security Services.
- Provide training for all new security officers, develop and manage work schedules and ensure the safety of staff and clients of the Center.
Staff Scheduler
Acadia Healthcare
01.2015 - 01.2020
- Responsible for hiring and placing nursing staff for multiple locations throughout the state of Maine.
- Collected, verified and maintained required licensing of personnel based on State of Maine regulations.
Resource coordinator
Seeds of Hope Neighborhood Center
01.2009 - 01.2014
- Received and managed allocation of donations for community needs such as food, clothing, and hygiene necessities. Coordinated additional support for individual client needs ranging from medical, housing, and overall financial assistance.
Correctional officer
Maine department of corrections
01.2003 - 01.2007
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Activities Director/CRMA
Community Support Servies
01.2000 - 01.2003
- Responsible for planning, implementing, supervising and budgeting extracurricular activities for individuals with developmental disabilities living in a residential setting.
- Accurate recording and administration of daily medication for residents.
Residential Coordinator
Project for Supported Living
01.1996 - 01.2000
- Supervised operations of four residential homes for individuals with developmental disabilities.
- Implemented crisis intervention strategies to mitigate conflicts or challenging behaviors while preserving a safe and nurturing living environment for all residents.
Disaster relief agent
Salvation Army
01.1991 - 01.1996
- Provided canteen services, natural disaster supplies, fed first responders, assisted communities during natural disasters and devastating events
- Highlighted : Community Service and Support, Aid Relief, Organization
Education
Associate of Applied Science - Criminal Justice
Andover College
Portland, MECertificate - Correction Officer A, B And C
Maine Criminal Justice Academy
Augusta, ME01-2007
Skills
- AAS Criminal Justice - Andover College
- CPR and First Aid Certified - Westbrook, ME FD/EMS
- Corrections Officer A, B, and C Certification - ME Criminal Justice Academy
- CNA-CRMA and Activities Director Certification - State of Maine
- Proven excellence in troubleshooting and problem resolution including de-escalation and crisis prevention
- Logistics and operations management and resource allocation
- Budget administration and oversight
- Recruiting and employee development and training
Timeline
Supervising Manager
Cerberus Security Services
01.2020 - Current
Staff Scheduler
Acadia Healthcare
01.2015 - 01.2020
Resource coordinator
Seeds of Hope Neighborhood Center
01.2009 - 01.2014
Correctional officer
Maine department of corrections
01.2003 - 01.2007
Activities Director/CRMA
Community Support Servies
01.2000 - 01.2003
Residential Coordinator
Project for Supported Living
01.1996 - 01.2000
Disaster relief agent
Salvation Army
01.1991 - 01.1996
Associate of Applied Science - Criminal Justice
Andover College
Certificate - Correction Officer A, B And C
Maine Criminal Justice Academy
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