Laura Greenspan
Newbury Park,CA
Summary
Compassionate Care Coordinator with extensive experience at Comfort Keepers Home Care, excelling in case management & interdepartmental collaboration. Proven ability to enhance client care through effective communication & ethical judgment, ensuring personalized support and satisfaction. Skilled in training caregivers & adapting care plans to meet evolving client needs.
Overview
12
12
years of professional experience
Work History
Care Coordinator
Comfort Keepers Home Care
07.2018 - Current
- Leading in person introductions & training for caregivers regarding client care needs & routines.
- Performing reassessments & updating care plans to meet individual client needs & preferences as condition or routines progress.
- Communicating effectively with clients, their families, & healthcare providers to ensure policies are understood.
- Building relationships with caregivers & clients to provide guidance & emotional support.
- Scheduling in urgent situations such as call offs or last minute requests.
- After hours on call, which can include anything from scheduling to client or caregiver emergencies.
- Shift coverage including any & all caregiver duties.
CNA
Thousand Oaks Health Care Center
10.2014 - 10.2018
- Provided patients with skilled assistance in activities of daily living from stand-by assistance to bed bound hospice care.
- Trained new caregivers.
Caregiver
Comfort Keepers Home Care
10.2015 - 07.2018
- Provided skilled, compassionate care & support to clients in all activities of daily living including stand-by assistance up to bed bound hospice care.
- Light housekeeping, medication assistance, transportation to errands
- Trained new caregivers.
- Documented information on client's progress, informing team if updates in care plans were necessary.
Caregiver
Private Client
10.2013 - 10.2014
- Assisted client with transfers, toileting assistance, meal preparation, light housekeeping, transportation for errands.
Education
No Degree - Certified Nursing Assistant
Ventura County Regional Occupational Program
Camarillo, CASkills
- Case management
- Interdepartmental collaboration
- Policy adherence
- Active listening
- Clear & empathetic communication
- Ethical judgment
- Critical thinking
Timeline
Care Coordinator
Comfort Keepers Home Care
07.2018 - Current
Caregiver
Comfort Keepers Home Care
10.2015 - 07.2018
CNA
Thousand Oaks Health Care Center
10.2014 - 10.2018
Caregiver
Private Client
10.2013 - 10.2014
No Degree - Certified Nursing Assistant
Ventura County Regional Occupational Program