Laura Guidroz
Washougal,WA
Summary
Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
1
1
Certification
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Assistant Produce Manager
Natural Grocers
Vancouver, Washington
04.2026 - Current
- Oversaw inventory and supplies management, ensuring availability of necessary materials for operations.
- Supported Natural Grocers produce department with fresh organic produce handling.
- Built attractive displays using seasonal produce and store merchandising guidelines.
- Delivered attentive service to customers in-person and over the phone, enhancing overall customer experience.
- Addressed customer requests and inquiries, contributing to increased satisfaction and loyalty.
- Reduced expenses through efficient solutions by developing functional solutions to problems.
- Partnered with various departments to achieve goals.
SAFEWAY STORE SUPPORT AND PRODUCTION
SAFEWAY
Vancouver, WA
04.2025 - 03.2026
- Meeting Daily Sales and production goals
- Documented customer orders accurately in the system.
- Achieved daily sales and production goals consistently.
- Prepared large quantities of fruits and vegetables for production.
- Executed product displays to enhance store visibility
- Maintained sanitation standards in food preparation areas.
- Executed day-to-day duties with accuracy and efficiency.
Final Production Operator
Shin Etsu Handotai America
Vancouver, WA
10.2022 - 06.2025
- Conducted final product inspections to verify compliance with customer specifications and quality standards
- Monitored production processes, ensuring adherence to quality standards and minimizing defects
- Operated and maintained production equipment according to standard operating procedures
- Collaborated with cross-functional teams to identify root causes of quality issues, implementing corrective actions to enhance product consistency
- Utilized various testing equipment and tools to perform accurate measurements and evaluations of product quality
- Conducted final product inspections, verifying compliance with customer specifications and quality standards, ensuring customer satisfaction
Order Selector/Crew Member
Trader Joes
Portland, OR
02.2019 - 05.2022
- Guided customers in locating items and recommended products tailored to their preferences
- Collaborated with team members to unload delivery trucks and verify accuracy of received merchandise
- Managed inventory levels by monitoring stock quantities and submitting orders to suppliers.
- Coordinated with team members to unload delivery trucks and ensure accuracy of received merchandise
- Monitored store premises for suspicious activities to support loss prevention efforts
- Achieved a consistently high level of accuracy in cash handling, with no discrepancies reported over 36 months
- Supported loss prevention efforts through vigilant observation of suspicious activities within the store premises
Clean Room Production Operator
Education
Trade school - Esthetics
Steiner Institute of Esthetics
Phoenix, AZHigh school diploma -
New Iberia Senior High School
New Iberia, LASome College (No Degree) - Psychology, English Composition, Mathematics, Esthetics
Louisiana State University
Baton Rouge, LA 04.1998 - 10.1999
Skills
- Depositing cash
- Microsoft Word
- Recruiting
- Analysis skills
- Continuous improvement
- Team collaboration
- Product promotion
- Pallet jack
- CRM software
- Teamwork
- Organizational skills
- Critical thinking
- Balancing cash drawer's
- Data Entry
- Inventory control
- Customer communication
- Cash handling
- Microsoft Outlook
- Customer solutions
- Inventory management
- Produce merchandising
- Order writing
- Communication skills
- Merchandising strategies
- Inventory counting
- P&L management
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
- Esthetician License
- Caregiver Certification
- OSHA 10
- Fire Safety Certification
- Driver's License
Timeline
Assistant Produce Manager
Natural Grocers
04.2026 - Current
SAFEWAY STORE SUPPORT AND PRODUCTION
SAFEWAY
04.2025 - 03.2026
Final Production Operator
Shin Etsu Handotai America
10.2022 - 06.2025
Order Selector/Crew Member
Trader Joes
02.2019 - 05.2022
Some College (No Degree) - Psychology, English Composition, Mathematics, Esthetics
Louisiana State University
04.1998 - 10.1999
Clean Room Production Operator
Trade school - Esthetics
Steiner Institute of Esthetics
High school diploma -
New Iberia Senior High School