Laura Guzman
New Port Richey,FL
Summary
Detail-oriented professional with a strong background in customer service and problem resolution. Proven ability to manage patient records, establishes priorities, and works independently.
Overview
4
4
years of professional experience
Work History
Optometric Technician
Key West Optical
Key West, FL
04.2024 - 02.2026
- Managed patient records using electronic health record systems for accuracy and efficiency.
- Supported optometrists in various procedures, enhancing overall clinic productivity.
- Monitored inventory levels of optical supplies, ensuring availability for daily operations.
Cashier
Chicos Cantina
Key West, FL
02.2022 - 04.2024
- Processed cash and credit transactions efficiently to ensure customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Key West High School
Key West, FLSkills
- Customer service
- Problem resolution
- Patient testing
- Supply restocking
- Medical history documentation
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Optometric Technician
Key West Optical
04.2024 - 02.2026
Cashier
Chicos Cantina
02.2022 - 04.2024
High School Diploma -
Key West High School