Laura Haeck
Harrington and Company
Rock Springs,WY
12
years of professional experience
Dedicated professional experienced in leveraging skills for meaningful impact and fostering team dynamics. Managed sales transactions and customer inquiries while maintaining inventory accuracy, demonstrating strong product knowledge and upselling techniques. Focused on driving success through collaboration and proactive problem-solving.
Work History
Counter Salesperson
5 Years 5 Months- Assisted customers in identifying and fulfilling their needs
- Tracked inventory to support efficient operations
- Coordinated scheduling of loads for timely delivery
Store Manager
4 Years 7 Months- Processed customer transactions to ensure accurate and efficient service
- Supervised employee performance and development to enhance team effectiveness
- Coordinated employee schedules to ensure adequate coverage
- Managed inventory levels to maintain stock availability
Customer Service Specialist
1 Year 9 Months- Resolved customer inquiries through effective communication and problem-solving techniques.
- Trained new staff on company policies and customer service best practices.
- Conducted quality assurance reviews to ensure adherence to service standards.
- Streamlined order processing by implementing efficient tracking systems.
Education
- Business Management
Skills
Point of Sale Systems
Sales techniques
Upselling strategies
Management
Leadership
Problem solving
Communication
Quick learner
Goal-oriented mindset
Timeline
Counter Salesperson
Harrington and Company
04.2021 - CurrentRead More
Store Manager
Kelly’s Convenience Centers
03.2016 - 10.2020Read More
Customer Service Specialist
Cameron
06.2014 - 03.2016Read More
Eastern Idaho Technical College
from Business Management
Read More