Laura Hartney

• Maintained accurate case records and documentation according to agency guidelines.
• Maintained up-to-date case records working directly with Case managers.
• Maintained confidentiality and adhered to professional ethics and standards.
• Managed caseloads effectively, ensuring timely documentation and reporting.
• Assisted with the preparation for youth arrivals by conducting intakes.
• Gathered and sorted data for reports and files.
• Maintained positive working relationship with fellow staff and management.
• Assisting Education team with youth Ratio.
• Assisted with transportation to medical appointments.

• Handle all housed youths needs and transportation.
• Performed crisis intervention techniques to youth.
• Oversee all treatment plans and goals for youth
• Lead group with therapists and lead Child Family Team meetings with all outside agency's.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained compliance with company policies, objectives and communication goals.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Served as point of contact for internal and external customers seeking support and information
• Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment
• Assessed employee work and improved performance with trauma and therapeutic approaches
• Monitored facility operations and implemented corrective action when necessary.
• Ensured compliance with all applicable laws, regulations, and policies related to building operations.
• Provided training to staff on proper safety protocols and operating procedures.

Monitor client's medication, note on clients' logs

Performed client intakes and screen potential clients

Co-facilitate groups

Daily logging and assist with relapse prevention

Performed Crisis intervention

Established Create client treatment plans

• Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers
• Evaluated treatment plans against individual goals and healthcare standards
• Consulted with clinicians to devise and manage ongoing care plans for at-risk patients