Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Hedrick

Bunker Hill

Summary

Dedicated custodian with a proven track record at the City of Winchester, skilled in cleaning and sanitizing public facilities. Recognized for enhancing safety and cleanliness, while demonstrating responsibility and dependability. Adept at training staff and providing excellent customer service, ensuring a welcoming environment for all facility users.

Overview

11
11
years of professional experience

Work History

Custodian

City Of Winchester Va - Local Government
01.2021 - 12.2025
  • Operated cleaning equipment to maintain cleanliness and safety standards in public facilities.
  • Conducted routine inspections of buildings to identify maintenance needs and ensure compliance with health regulations.
  • Collaborated with team members to implement efficient cleaning protocols across various city properties.
  • Assisted in training new staff on proper cleaning techniques and safety procedures.
  • Maintained inventory of cleaning supplies, ensuring timely restocking for uninterrupted operations.
  • Addressed facility-related issues promptly, contributing to a safe and welcoming environment for residents and visitors.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Reported damages and hazardous conditions to management for further action.
  • Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
  • Reported vandalism or other damage to property to supervisor.
  • Assisted in achieving higher satisfaction levels among facility users, responding quickly to cleanliness and maintenance requests.

Custodian

ABM Industries
01.2019 - 11.2022

Maintained cleanliness of city offices.

Package Handler

Macys Warehouse
10.2014 - 12.2019
  • Operated material handling equipment to efficiently move packages throughout the warehouse.
  • Sorted and organized incoming shipments to ensure accurate inventory management.
  • Loaded and unloaded freight, maintaining safety protocols during operations.
  • Assisted in training new team members on best practices for package handling procedures.
  • Conducted quality checks on outgoing shipments to verify accuracy and completeness.
  • Collaborated with team members to improve workflow efficiency and reduce processing times.
  • Maintained cleanliness and organization of work area to meet safety standards.
  • Followed safety regulations to maintain safe work environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Education

High School Diploma -

Musselman High School
Inwood, WV
06.1997

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service

Timeline

Custodian

City Of Winchester Va - Local Government
01.2021 - 12.2025

Custodian

ABM Industries
01.2019 - 11.2022

Package Handler

Macys Warehouse
10.2014 - 12.2019

High School Diploma -

Musselman High School