Laura Johnson
Cannon Falls,MN
Summary
Dynamic Financial Aid Representative with extensive experience within the MN State College and University system. Managing multiple grant programs and implementing best practices. Skilled in financial counseling and policy interpretation.
Financial services professional prepared for role with strong analytical skills and keen focus on financial aid processes. Adept at collaborating within teams to achieve results and adaptable to changing needs. Proficient in customer service, problem-solving, and regulatory compliance. Extensive knowledge of COD, NSLDS, ISRS, MNAID. Proficient with MN Word and Excel.
Overview
23
23
years of professional experience
Work History
Financial Aid Representative
Metropolitan State University
10.2019 - Current
- Manage all facets of the MN State Grant Program. Collaborated with other MN State College and Universities to explore ways to implement best practices to the program changes implemented for the 2024-2025 award year.
- Manage all facets of the MN Childcare Grant Program. Worked closely with students and our Gateway Service Office to be sure students are aware of the application change requirement using the MNAID Portal.
- Manage all facets of the MN Dream Act Program Collaborating with all stakeholders to manage the MN Dream Act with the Noth Star Promise Program ,enabling students to maximize both program awards.
- Manage most facets of the North Star Promise Program. Brainstorming ideas to implement best practices to award and disburse North Star Promise funding. Facilitate training with students so they can have a clear understanding of the Noth Star Promise and how all other Financial Aid Programs impact NSP funding.
- Responsible for Return of Title Funding(R2T4) for federal and state programs.
Financial Aid Representative
Century College
01.2007 - 09.2019
- Managed the MN Childcare Grant Program
- Managed the MN State Grant Program
- Managed the NN Dream Act Program
- Managed the Public Safety Officer Survivor Grant
- Managed hiring and training of all student employees
- Conducted federal verification of FAFSA data
- Responsible for R2T4 (return of Title Funding)
- Served as Interim Associate Director for one year
Student Account Manager/Financial Aid Advisor
Rasmussen College
09.2002 - 12.2006
- Implemented new accounts receivable process
- Negotiated payment arrangements with students experiencing financial difficulties, minimizing revenue losses while maintaining positive relationships with clients.
- Served as the main Bookstore Manager for the Eagan Campus
- Conducted regular audits of student accounts in coordination with the Financial Aid Staff to ensure students were maximizing financial aid funds.
Education
Associate of Applied Science - Accounting
Dakota County Technical College
Rosemount, MN05-2002
Skills
- Financial counseling
- Policy interpretation Federal and State
- Collaboration with the MN State System and the Office of Higher Education staff to learn and implement new software such as MNAID and Workday
- Financial literacy
- Use of COD, NSLDS, Workday, MNAID, ISRS
- Use of MS Excel and Word
Timeline
Financial Aid Representative
Metropolitan State University
10.2019 - Current
Financial Aid Representative
Century College
01.2007 - 09.2019
Student Account Manager/Financial Aid Advisor
Rasmussen College
09.2002 - 12.2006
Associate of Applied Science - Accounting
Dakota County Technical College
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