Laura Joseph
Virginia Beach,VA
Summary
Detail-oriented accounting professional with 15 years of experience in financial operations, accounts reconciliation, and payment processing. Expertise in ACH processing, invoice review, and discrepancy resolution while ensuring compliance with financial policies. Committed to accuracy in high-volume environments and seeking to leverage accounting skills in an Accounts Payable role within a healthcare organization.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Accounting Technician
Department of Homeland Security
Chesapeake, VA
01.2020 - Current
- Process and reconciled high-volume financial transactions, including electronic payments, refunds, reversals, and offsets, ensuring accuracy and timeliness.
- Audit financial records and reports to ensure compliance, accuracy, and proper documentation.
- Manage complex transaction batches containing up to 900 line items while maintaining strict attention to detail.
- Research and resolve payment discrepancies using financial management systems and reporting tools, enhancing transaction integrity.
- Prepare and maintain accounting records, reports, and supporting documentation in accordance with federal financial procedures.
- Assist with reconciliation activities and month-end balancing processes, contributing to accurate financial reporting.
- Train and support new employees on accounting procedures, systems, and workflow processes.
- Consistently recognized for accuracy, professionalism, and exceeding performance expectations.
Senior Accounts Receivable Specialist
United Property Associates
Virginia Beach, Virginia
08.2005 - 12.2019
- Managed financial transactions and account maintenance for 6,000+ customer accounts, ensuring accuracy and reliability.
- Processed payments, ACH transactions, refunds, purchase orders, and bank deposits with a high degree of accuracy.
- Reconciled customer accounts and researched billing discrepancies, achieving timely resolution and improving customer satisfaction.
- Prepared financial reports and maintained records in compliance with company policies and accounting standards.
- Assisted with month-end closing activities, account balancing, and reporting functions.
- Supported implementation of updated accounting systems and streamlined processes, enhancing overall efficiency.
- Provided exceptional customer service while handling sensitive financial information confidentially and professionally.
- Recognized as Employee of the Quarter and Most Valuable Team Member for outstanding performance and reliability.
Education
Bachelor of Arts - Psychology
Norfolk State University
Norfolk, VA05-2003
Skills
- Accounts payable
- Invoice processing
- Account reconciliation
- ACH and electronic payments
- Financial auditing
- General ledger support
- Discrepancy resolution
- Regulatory compliance
- Financial systems and databases
- Record management
- Microsoft Office Suite
- Administrative support
- Vendor and customer relations
- Team collaboration and training
Certification
- Appropriations Law Certificate
Timeline
Accounting Technician
Department of Homeland Security
01.2020 - Current
Senior Accounts Receivable Specialist
United Property Associates
08.2005 - 12.2019
Bachelor of Arts - Psychology
Norfolk State University