Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Laura Keck

Madison,AL

Summary

Results-driven sales leader with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations through a diverse portfolio.

Overview

35
35
years of professional experience

Work History

CEO

Energie Candles & Crystals
12.2020 - Current
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Managed partnerships and strategic business relationships by negotiating key designs interrelating candles and stores
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Negotiated terms of business acquisitions to increase customer base, solidify market presence and diversify offerings.


L2 Supervisor

Frontier Communications
08.2016 - 11.2020
  • L2 Tech Support/sales: Telenetwork Partners, LLC
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Collaborate with other departments to identify and/or procure service desk software for internal staff and external clients.


Designer

Ignite9 Design
09.2014 - 01.2016
  • Obtained approval of concepts by submitting rough drafts to management or to client.
  • Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
  • Maintained relationships with installers and suppliers.
  • Selected flooring, counters, cabinets and appliances based on client needs and budgets.
  • Create visually appealing sites that feature user-friendly design and clear navigation



Associate producer

Multimedia Productions, st Century TV
01.2013 - 01.2014
  • Interviewed industry professionals to determine fit for positions or roles.
  • Selected artists, directors and crew members to work on films, television shows and albums.
  • Determined project budgets to estimate and control overall project costs.
  • Completed deep research of key topics and filtered according to story development plan.
  • Adhered to network policies and legal standards.

Sales Representative

AT&T Wireless
01.2009 - 12.2012
  • Achieve growth and hit sales targets by successfully managing the sales team
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Cold-called leads and closed large number of new sales over several months.
  • Exceeded goals for new accounts in single sales cycle.

Education

Master of Science - Criminal Justice

University of Cincinnati
Cincinnati, OH

Bachelor of Science - Psychology

University of Phoenix
Tempe, AZ
05.2011

Skills

  • Account Management
  • Business Development
  • Operational Oversight
  • Market Access and Expansion
  • Public Relations Understanding
  • Market Research
  • Business Consulting
  • Budgeting and Cost Control
  • Program Leadership
  • Sales and Marketing
  • Attention to Quality
  • Relationship Management
  • Media Coverage

Timeline

CEO

Energie Candles & Crystals
12.2020 - Current

L2 Supervisor

Frontier Communications
08.2016 - 11.2020

Designer

Ignite9 Design
09.2014 - 01.2016

Associate producer

Multimedia Productions, st Century TV
01.2013 - 01.2014

Sales Representative

AT&T Wireless
01.2009 - 12.2012

Master of Science - Criminal Justice

University of Cincinnati

Bachelor of Science - Psychology

University of Phoenix

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Laura Keck