LAURA KELLY
Casselberry
Summary
Possesses versatile skills in various areas of management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Office Manager
Pet Pros Choice / Kona's Pet Supplies
09.2021 - Current
- Manage daily office operations, ensuring smooth workflow and efficient task execution.
- Provide exceptional customer service when addressing customer inquiries or concerns via phone calls or email correspondence.
- Manage vendor relationships, negotiating contracts for cost savings while maintaining high-quality services
Property Manager
American Industrial Center
06.2012 - 01.2021
- 800,000 Sq Ft Industrial Park, 27 buildings and 75+ tenants. Daily tenant interaction to ensure effective operations. Coordinate and schedule contractors to maintain the upkeep of the property. Oversight of construction projects for tenant improvements and building maintenance. Inspection of property regularly to identify any building defects or code violations. Supervision of the on-site maintenance staff. Collection and recording of rental payments. Approval of all accounts payable.
Leasing Agent / Assistant Property Manager
American Industrial Center
02.2003 - 06.2012
- Property showings, lease preparation for new tenants and lease renewals for existing tenants. Assist Property Manager with tenant complaints and rent collection.
Realtor
Watson Realty Corporation
06.2001 - 02.2003
- Residential and commercial real estate transactions
Office Manager / Assistant Property Manager / Leasing
American Real Estate
09.1997 - 06.2001
- Managed real estate office. Responsibilities included payroll, accounts payable/ receivables, taxes, financials and marketing. Assisted Broker and other agents in real estate transactions, property showings, contract and lease preparations. Frequent tenant interaction to resolve problems and rent delinquency.
Education
Associate of Science - Business Administration
Seminole Community College
Sanford, FLTravel / Business
The Boyd School
Pittsburgh, PAundefined
Cambridge Springs High School
Cambridge Springs, PASkills
- Team leadership
- Operations management
- Customer service
- Decision-making
- Planning and implementation
- Management
- Customer relationship management
- Client relations
- Property management
- Payment collection
- Property inspections
- Customer service-focused
Certification
- Florida Real Estate License
Timeline
Office Manager
Pet Pros Choice / Kona's Pet Supplies
09.2021 - Current
Property Manager
American Industrial Center
06.2012 - 01.2021
Leasing Agent / Assistant Property Manager
American Industrial Center
02.2003 - 06.2012
Realtor
Watson Realty Corporation
06.2001 - 02.2003
Office Manager / Assistant Property Manager / Leasing
American Real Estate
09.1997 - 06.2001
Travel / Business
The Boyd School
undefined
Cambridge Springs High School
Associate of Science - Business Administration
Seminole Community College
Similar Profiles
Hayden WolfeHayden Wolfe
Operations Manager at Pet Pros LLCOperations Manager at Pet Pros LLC
BRIAN DOUGHERTYBRIAN DOUGHERTY
Business Consultant at Animal House Pet ProsBusiness Consultant at Animal House Pet Pros
Stella GloverStella Glover
Cashier at Pet ProsCashier at Pet Pros
Cordarrius ThomasCordarrius Thomas
Server at First WatchServer at First Watch
Lea MillerLea Miller
Case Manager/Patient Scheduler at Comfort Keepers Home CareCase Manager/Patient Scheduler at Comfort Keepers Home Care