Laura Kendall
Acton,MA
Summary
Personable and adaptable professional equipped with a solid foundation in effective communication, organization, and teamwork. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success. Offers key skills in problem solving as well as attention to detail, eager to learn and develop in a collaborative and professional environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Floral Associate
Roche Bros. Supermarkets
01.2023 - Current
- Managed inventory levels to ensure product availability and minimize waste.
- Coordinated promotional displays to increase product visibility and sales.
- Created floral and balloon arrangements for specific customer events.
- Wrapped, boxed, and organized both floral and outdoor potted plants and seasonal displays
Research & Communications Assistant
Museum of Science Boston
06.2022 - Current
- Created engaging content for museum-wide events, enhancing visitor engagement and promoting exhibits.
- Conducted research on audience demographics, providing insights for targeted outreach campaigns and program development.
- Assisted in organizing educational programs and events, contributing to increased attendance and participant satisfaction.
- Coordinated logistics for guest speakers and presentations, streamlining processes for event execution
Education
Bachelor of Science - Neuroscience
University of Massachusetts, Amherst
Amherst, MA05-2029
Skills
- Wide range of experience in customer service
- Effective time management skills
- Ability to focus and quickly adapt to different projects
- Proficient in Microsoft Excel, PowerPoint, and digital content management
- Courteous and professional
- Demonstrated skills in cross-functional teamwork
- Previous experience and efficiency in data analysis
- Background in informal science education
Certification
American Red Cross CPR certified
Languages
English
Native or Bilingual
French
Professional Working
Research Experience
- "Engineering Design Workshop" Exhibit Summative Research [Museum of Science, Boston, MA]: Worked with a team of highly skilled and driven individuals to collect visitor feedback through optional surveys. Performed data analysis using Microsoft Excel to present market research to investors to improve the visitor experience.
Timeline
Floral Associate
Roche Bros. Supermarkets
01.2023 - Current
Research & Communications Assistant
Museum of Science Boston
06.2022 - Current
Bachelor of Science - Neuroscience
University of Massachusetts, Amherst
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