Laura Kirby
Buda,TX
Summary
Dynamic Account Executive with 7+ years of experience at All Web Leads, specializing in client acquisition, relationship management, and revenue generation. Proven track record of consistently exceeding sales targets through innovative solutions and strategic upselling. Skilled in mentoring teams, fostering professional growth, and utilizing CRM tools to enhance customer satisfaction. A results-driven Sales Leader with a strong ability to identify emerging market trends and capitalize on revenue opportunities, while maintaining a focus on achieving profit targets.
Overview
11
11
years of professional experience
Work History
Account Executive V- Team Lead
All Web Leads
03.2018 - Current
- Delivered impactful presentations to clients, showcasing the company’s unique value proposition.
- Implemented client-specific solutions, enhancing satisfaction and retention.
- Strengthened key client relationships, driving contract renewals and loyalty.
- Managed a high-performing team while maintaining a personal book of business for revenue generation.
- Consistently exceeded sales targets through effective portfolio management and relationship-building.
- Collaborated with management to implement process improvements, surpassing team goals.
- Resolved client issues to maintain strong relationships and increase return business.
- Provided one-on-one coaching to team members, overcoming sales challenges.
Associate Agent
Farmers Insurance
02.2017 - 03.2018
- Coordinated promotions to drive sales and increase customer base.
- Managed a diverse portfolio of properties ranging from single-family homes to multi-unit buildings across multiple neighborhoods within the area served.
- Acted as a trusted advisor to clients by offering expert guidance and recommendations based on their unique needs and preferences.
- Proactively identified areas for business growth by researching emerging trends in targeted markets.
- Streamlined internal processes for increased efficiency in document preparation and submission.
- Expanded client base through proactive outreach and effective networking strategies.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
Agency Co-Owner
Farmers Insurance
02.2017 - 02.2017
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Established foundational processes for business operations.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Networked with other businesses and customers to increase sales opportunities and contacts.
RateGenius
Insurance Broker
02.2014 - 02.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Science -
Austin Community College
Austin, TXSkills
- Data-driven decision making
- Client acquisition
- Relationship management
- CRM proficiency
- Revenue generation
- Upselling strategies
Timeline
Account Executive V- Team Lead
All Web Leads
03.2018 - Current
Associate Agent
Farmers Insurance
02.2017 - 03.2018
Agency Co-Owner
Farmers Insurance
02.2017 - 02.2017
RateGenius
Insurance Broker
02.2014 - 02.2016
Associate of Science -
Austin Community College
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