LAURA LEDDEN
Mickleton,NJ
Summary
Highly motivated professional with a proactive attitude and the ability to learn new things quickly. Thorough and systematic individual that is dedicated to achieving company goals. Passionate about excellent customer service with a desire for creating a positive interaction with clients and coworkers alike. Offers essential skills in HR and personnel management.
Overview
17
17
years of professional experience
Work History
Human Resources Clerk
Bottino’s Shop Rites
Bridgeton, New Jersey
07.2022 - 08.2024
- Meeting the needs/questions of all associates in a sensitive and timely fashion
- Setting up Interviews, conducting interviews and hiring qualified candidates
- Coordinating orientations for new hires which entails going over company policies and procedures, with a heavy focus on safety and harassment in the workplace, while also bringing focus to the company’s mission statement
- Updating and displaying required employee information as per labor laws/OSHA regulations
- Monitoring and ensuring that medical notes /work restrictions are being followed accurately
- Managing and reporting on in-store computer training
- Researching and submitting paperwork for a weekly processing of any necessary changes which includes maintaining a database of new hires, terminations, department transfers, store transfers, change of employee information, PTO requests, sick pay, etc.
- Orchestrating and managing multiple company held events that promoted and encouraged employee participation
- Reviewing and adjusting weekly time cards to be sent to the corporate office for final processing
Customer Service Representative/ Bookkeeper
Shop Rite of Mullica Hill
Mullica Hill, USA
10.2007 - 04.2021
- Serving customer’s various needs quickly, efficiently, and without error
- Handling cash of differing amounts to effectively serve the customer’s request
- Successfully able to diffuse a multitude of situations including emergencies and customer concerns
- Answering and directing a large volume of phone calls
- Creating an accommodating, customer-friendly atmosphere
- Counting and verifying cash register clerks till money, checks, etc.
Education
High School Diploma -
Kingsway Regional High School
Woolwich, NJ06.2005
Some College (No Degree) - Biology
Camden County College
Blackwood, NJSome College (No Degree) - Liberal Arts And Sciences
Gloucester County College
Sewell, NJSkills
- Excellent communication skills
- Adapts quickly to new workplace environments
- Works well under pressure
- Innate business sense
- Ability to complete tasks thoroughly
- Strong mathematical skills
- Multitasking
- Diffusing challenging situations
- Team problem solver
- Able to grasp new concepts quickly
- Kronos Operator
- Payroll Transmission
Timeline
Human Resources Clerk
Bottino’s Shop Rites
07.2022 - 08.2024
Customer Service Representative/ Bookkeeper
Shop Rite of Mullica Hill
10.2007 - 04.2021
High School Diploma -
Kingsway Regional High School
Some College (No Degree) - Biology
Camden County College
Some College (No Degree) - Liberal Arts And Sciences
Gloucester County College