Laura Lemus
San Antonio,TX
Summary
Hardworking and compassionate professional with experience in healthcare, education, and administrative roles. Excels at problem-solving, conflict resolution, and fostering positive relationships with clients, colleagues, and students. Pursuing an Associate's degree in Liberal Arts with a focus on business, bringing strong organizational skills, adaptability, and a commitment to excellence in every task.
Overview
10
10
years of professional experience
Work History
Professional Driver
Via Link
San Antonio, TX
09.2023 - 12.2025
- Transported passengers to specific destinations by following fast and safe routes to provide good customer service.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Communicated effectively with dispatchers to coordinate schedules and address issues promptly.
Instructor's Assistant/Substitute Teacher, K-12
SAISD
1002 Edwards St.
08.2022 - 08.2023
- Assisted over 5 teachers with classroom management and document coordination to establish positive learning environment.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Developed and implemented engaging lesson plans to enhance student learning outcomes.
Kennel Technician/Receptionist
Stone Oak Veterinary Clinic
18854 Stone Oak Pkwy
10.2021 - 03.2022
- Established team concept and worked closely with team to positively impact responsiveness, timeliness and quality.
- Increased animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Performed over a dozen pet intakes to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
CNA/Unit Clerk
St. Luke's Baptist Hospital
7930 Floyd Curl Dr.
04.2016 - 02.2021
- Communicated with clients, patients, and staff, updating records and responding to over 50 inquiries from daily callers seeking information.
- Performed and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
Education
Associate of Arts -
Palo Alto College
San Antonio, TX06-2027
High School Diploma -
Highlands High School
San Antonio, TX2008
Skills
- Customer service & client relations
- Time management & organization
- Microsoft Office & tech skills
- Problem-solving & conflict resolution
- Special education support & working with children
- Patient care & healthcare assistance
- Bilingual: Spanish/English
Timeline
Professional Driver
Via Link
09.2023 - 12.2025
Instructor's Assistant/Substitute Teacher, K-12
SAISD
08.2022 - 08.2023
Kennel Technician/Receptionist
Stone Oak Veterinary Clinic
10.2021 - 03.2022
CNA/Unit Clerk
St. Luke's Baptist Hospital
04.2016 - 02.2021
High School Diploma -
Highlands High School
Associate of Arts -
Palo Alto College