Summary
Work History
Education
Skills
Timeline
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Laura Liscano Giraldo

Edison,USA

Summary

Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.

Work History

Assistant Administrative

Ruamal Painting LLC
01.2020 - Current


  • Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
  • Data entry (excel, QuickBooks system), make estimates and invoices.
  • Quality check after the painting work is done.
  • Advertise the company.
  • Coordinate project timelines and schedules to ensure timely completion of painting projects.
  • Assisted in managing inventory levels and ordering supplies for efficient workflow.
  • Developed and maintained client relationships to enhance customer satisfaction and repeat business.
  • Evaluated subcontractor performance to ensure adherence to quality standards and deadlines.
  • Monitored job site safety compliance, promoting a culture of safety among crew members.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Housekeeping and maintenance

Easter Janitorial Services
09.2017 - 01.2019


  • Coordinated with housekeeping and maintenance to ensure rooms met Scholl standards.
  • Collaborated with housekeeping and maintenance teams to resolve guest issues promptly and effectively.
  • Improved communication with housekeeping and maintenance departments, ensuring guest requests were promptly fulfilled.
  • Provided a safe and comfortable environment through meticulous housekeeping and maintenance tasks such as vacuuming, sweeping, carpet shampooing, mopping, dusting, cleaning mirrors.
  • Perform minor preventive maintenance work to keep a good work environment as a keep dry floor in different areas of the building.
  • Keep the restrooms, Café and E-bar , including restocking paper products, cleaning, and removing and disposing of trash and recycle, according to safety guidelines.


Commercial Assistant

Summar Productividad S.A.S
01.2015 - 05.2017
  • Developed and maintained client relationships to enhance service delivery.
  • Assisted in preparing financial reports, ensuring accuracy and compliance.
  • Implemented process improvements that increased overall efficiency in operations.
  • Supported sales representatives by preparing accurate quotes, proposals, and presentations tailored to prospective clients'' needs.
  • Answered needed line phone system and directed calls to optimize office communications.
  • Assisted in contract negotiations, resulting in improved terms for both parties involved.
  • Assisted in preparation of financial reports by collecting data, analyzing results, and presenting findings to senior management.
  • Maintained office supply inventory and ordered new supplies when needed.
  • Increased customer satisfaction by providing timely and accurate product information, addressing inquiries, and resolving issues.
  • Collaborated with the marketing team to develop promotional materials for trade shows and events, generating increased brand awareness.
  • Use of Software (CG1,Excel, and company software)
  • Maintain inventory in warehouse.
  • Designed optimized filing system for office to maximize efficiency.
  • Engaged with customers to build business relationships.
  • Built diverse and consistent sales portfolio.

Administrative Assistant

Comfenalco Valle
10.2007 - 12.2014


  • Coordinated daily office operations to enhance workflow efficiency.
  • Developed and maintained filing systems to ensure data accuracy.
  • Assisted in preparing reports and presentations for stakeholder meetings.
  • Trained new staff on administrative procedures and office protocols.
  • Implemented process improvements that reduced administrative errors.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Managed filing system and entered data .
  • Billing department and Customer Service.
  • Data Entry in Company Software and Excel Bases.
  • Weekly report to CEO.
  • Quality Control Department team.

Education

High School Diploma -

General Vasquez Cobo
Colombia
01.2011

Industrial Engineering -

UNICUCES
Colombia
01.2017

Skills

  • Knowledge of Windows, Apple, Microsoft Office,CG1
  • Fluent in Spanish, basic- int English
  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • File and record keeping
  • warehouse and maintenance
  • Office administration
  • Microsoft Office Suite
  • File management

Timeline

Assistant Administrative

Ruamal Painting LLC
01.2020 - Current

Housekeeping and maintenance

Easter Janitorial Services
09.2017 - 01.2019

Commercial Assistant

Summar Productividad S.A.S
01.2015 - 05.2017

Administrative Assistant

Comfenalco Valle
10.2007 - 12.2014

High School Diploma -

General Vasquez Cobo

Industrial Engineering -

UNICUCES
Laura Liscano Giraldo