
Organized and dependable professional with 4+ years of management experience and a strong background in customer service, scheduling, payroll support, and daily operations. Skilled at multitasking in fast-paced environments, handling customer communication, managing cash transactions, and using computer systems efficiently. Bilingual, with strong interpersonal and organizational skills. Seeking an office or administrative position.
Manager / Customer Service Associate
Managed employee schedules, shift coverage, and daily operations
Assisted with payroll and employee hour tracking
Provided excellent customer service in a busy environment
Handled cash register operations and cash balancing/closed everyday
Trained and supervised staff members
Managed multiple responsibilities at once while maintaining efficiency
Worked both front-of-house customer service and kitchen responsibilities
Resolved customer concerns professionally and efficiently
Handled high-volume phone communication not only with customers but providers