Laura Masters

Facilitated alignment of educational services with community needs and organizational goals through strategic planning initiatives.

• Analyzed program performance using data-driven assessments to identify areas for enhancement and ensure ongoing improvement.
• Facilitated stakeholder collaboration to drive innovative solutions in education delivery.
• Facilitated professional development workshops to elevate staff capabilities and instructional practices.
• Directed compliance initiatives with state and federal regulations to uphold educational programming standards.
• Led strategic planning initiatives to align educational services with community needs and organizational goals.

• Maintained consistent quality standards by accurately documenting participant journeys in accordance with contractual requirements.
• Coordinated collaborative sessions with OFI and JMG to assess policy adherence and improve case management strategies.
• Facilitated comprehensive training sessions on systems and policies to elevate operational proficiency across all sixteen Fedcap offices.
• Facilitated in-depth vocational assessments aimed at identifying client skills and enhancing job readiness.
• Collaborated with outside organizations to develop strategic partnerships and resources that support educational and employment goals for participants.
• Interpreted assessment data and formulated targeted recommendations aimed at advancing participants' educational and career objectives.
• Advised individuals on navigating educational and training programs to enhance understanding of enrollment processes, financial aid options.
• Supervision of staff, including coaching goal setting , documentation of interactions and incidents.

Facilitated educational assessments with HiSET, CASAS, Accuplacer, and WOWI, providing valuable insights for college and career counseling initiatives.

• Designed comprehensive learning plans that integrate placement testing outcomes, focusing on tailored curricula and lesson plans to address specific student requirements and support continuous assessment.
• Implemented targeted instructional strategies in reading and math for middle and high school students, utilizing technology to support learning objectives
• Oversaw classroom management to ensure adherence to correctional facility guidelines and promote respectful behavior among students.
• Developed a structured restorative program aimed at guiding students back to productive learning following behavior guideline breaches.
• Developed and implemented coaching strategies to empower individuals in their recovery from addiction, fostering personal growth and resilience
• Oversaw coordination of care with mental health and medical professionals, ensuring comprehensive support for individuals. Led the development of case management plans for release, establishing partnerships with educational institutions and training programs to facilitate successful transitions and minimize recidivism.
• Achieved improved student engagement through effective use of educational applications such as Khan Academy and Google Classroom. Enhanced operational efficiency by implementing Microsoft Office tools, including Word, PowerPoint, and Excel, for streamlined communication and project management. Drove technology adoption initiatives that positively impacted educational delivery.
• Facilitated connections between students and available resources to empower their future success.
• Documented and organized detailed information in alignment with DOE regulatory requirements.

• Teaching life skills, cooking, cleaning, repairs, self-care etc., and appropriate peer and staff interactions.
• Detailed documentation of behaviors, one-on-one coaching for positive behavior modifications.
• Safety monitoring, including community outings, as well as performing searches, and administering regular drug testing.
• Working with other team members, including social workers, parents, correctional staff and crisis workers to implement plans and goals for individual residents.
• Working with local police departments during critical resident situations.
• Transporting and attending medical appointments, including detailed report summaries for social workers regarding health status and medical concerns.
• Accurately performing daily med passes for each patient.
• Calling in refills, picking up meds and documenting receipts.
• Responsible for meal planning, budgeting and grocery shopping for the entire residence.

Working with 'at risk' students who have been expelled from the regular high school community or are on long term suspensions for behavioral issues and various legal entanglements.

• Working closely as part of a case management team with main stream teachers to develop educational strategies to support successful educations for students who were expelled for behavioral issues.

Accessing resources for other academic and emotional needs.

• Helping students draft letters to the superintendent and school board requesting permission to be rerolled in the main stream high school.

• Taught three blocks of English Language Arts, one block of Social Studies, and one block of Enrichment.
• Attended and contributed to 504, IEP, RTI, PLC, CLC, and weekly faculty/staff meetings, as part of a team of case managers for individual students
• Participated in CLC process to implement Standards based curriculum
• Included technology for using in differentiating learning experiences, formative assessments, and personal connection to learning activities.
• Participated in supervision of after school student activities.
• Taught six-week growth mindset unit.
• Maintain classroom management with various students of differing learning styles and abilities, including behavioral challenges.
• Worked closely with Special Education teacher to creatively include design accommodations for several students with various learning challenges throughout each unit.

• Analyzed training requirements and implemented instructional design methodologies, integrating new delivery methods for improved evaluation outcomes.
• Directed lead management initiatives, fostering team motivation and developing training committees to ensure optimal training outcomes.
• Evaluated system effectiveness, establishing it as a leading practice within North American mill operations.
• Coordinated efforts with department managers to ensure alignment of policies, programs, processes, and training schedules with organizational goals and compliance with relevant CBA requirements.
• Implemented and managed various training initiatives aimed at improving employee engagement and satisfaction.
• Oversaw and supported the hourly interview and targeted selection process to ensure alignment with organizational hiring standards.
• Oversaw comprehensive onboarding procedures, ensuring effective assimilation of new hires into manufacturing workflows.
• Achieved timely identification of probationary employee progress through effective milestone tracking. Streamlined the pass/fail decision process, enhancing overall evaluation efficiency.

• Was part of a five-person top leadership team responsible for the overall performance of the business as well as day to day operations.
• Managed shipping, receiving and finishing departments, including a crew of 70+ management level and union employees.
• Developed and maintained individual professional development plans, yearly performance reviews, hiring and corrective plans when necessary.
• Planned and managed a yearly $1.4MM budget, including fixed and variable costs for each department.
• Developed and maintained relationships with both material and service suppliers, negotiated costs and contracts.
• Worked with corporate attorney to negotiate union contracts, worked with top union officials to resolve grievances, make changes to job descriptions and workloads.
• Worked with human resources to maintain staffing levels, including interviewing, hiring and training.