Laura McCart
Torrington,WY
Summary
Conscientious healthcare professional offering over 9 years of experience in a fast paced setting. Helpful Prior Authorization Representative prepared to offer extensive experience working with clinical departments and insurance companies to obtain the authorizations for services. Proficient in relevant software and adept at providing top-notch customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
DSP
Region 1
Scottsbluff, NE
01.2022 - Current
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Assisted clients with maintaining good personal hygiene.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Built strong and trusting rapport with clients and loved ones.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Night Family Teacher
St Joseph's Children Home
Torrington, Wyoming
08.2023 - 10.2023
- Enforced rules consistently while providing support and understanding when necessary.
- Utilized positive reinforcement techniques to encourage appropriate behaviors.
- Implemented crisis intervention strategies when needed to deescalate situations involving aggressive behaviors.
- Maintained professionalism in emergency situations, assisting staff members in actions and monitoring patients.
Special Education Paraprofessional
Bluffs Middle School
Scottsbluff, NE
09.2022 - 04.2023
- Escorted students to restroom cafeteria, outside to playground and on field trips.
- Supervised students during lunch periods, recesses, and field trips, ensuring their safety at all times.
- Provided disabled students with assistive devices and supportive technology.
- Reviewed and reported on IEP progress.
- Offered emotional support during times of difficulty or crisis situations involving the student.
Certified Clinical Medical Assistant
Banner Medical Clinic
Torrington, WY
04.2014 - 08.2022
- Checked vital signs on regular basis and contacted nurse regarding any patient health concerns or behavioral changes.
- Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Transported patients between rooms and appointments or testing locations.
- Obtained client medical history, including medication information, symptoms and allergies.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Contacted insurance companies to obtain necessary preauthorizations needed for upcoming tests and procedures.
- Provided accurate information to all parties, including patients, insurance providers, healthcare staff and office personnel by using effective written and verbal communication skills.
- Input claim, prior authorization, and other important medical data into system.
CNA
Niobrara Health and Life Center
Lusk, WY
11.2013 - 03.2014
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Participated in educational programs designed to improve knowledge of health care practices.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted residents with bathing and dressing to promote personal hygiene.
DSP
Magic City ENTERPRISES
Cheyenne, WY
02.2008 - 10.2013
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Home Health CNA
The Home Health Agency
Lusk, WY
08.2004 - 08.2008
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Documented patient status and reported changes in care needs.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
Caregiver
Cozy Corner
Lusk, WY
02.2000 - 11.2004
- Taught patients about medications, procedures and care plan instructions.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Supported bathing, dressing and personal care needs.
- Laundered clothing and bedding to prevent infection.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
CNA
Niobrara Health & Life Center
Lusk, WY
10.1998 - 01.2000
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Education
Associate's Degree -
Skills
- Customer service
- Time management
- Excellent work ethic
- Teambuilding
- Verbal and written communication
- Basic math
- Good listening skills
- Medical terminology
- Attention to detail
Certification
- CMA - Certified Medication Aide
- Basic Life Support ( BLS)
Timeline
Night Family Teacher
St Joseph's Children Home
08.2023 - 10.2023
Special Education Paraprofessional
Bluffs Middle School
09.2022 - 04.2023
DSP
Region 1
01.2022 - Current
Certified Clinical Medical Assistant
Banner Medical Clinic
04.2014 - 08.2022
CNA
Niobrara Health and Life Center
11.2013 - 03.2014
DSP
Magic City ENTERPRISES
02.2008 - 10.2013
Home Health CNA
The Home Health Agency
08.2004 - 08.2008
Caregiver
Cozy Corner
02.2000 - 11.2004
CNA
Niobrara Health & Life Center
10.1998 - 01.2000
Associate's Degree -
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