Laura McDonough

• Delivered comprehensive case management services, including assessment, crisis intervention, advocacy, referral, and family monitoring, to ensure client needs were met.
• Assessed client needs, developed tailored service plans, and monitored progress towards goals to drive positive outcomes.
• Developed individualized care plans in collaboration with multidisciplinary teams.
• Coordinated community resource access and support services, enhancing client well-being.
• Monitored client progress regularly and adjusted care plans.
• Provided crisis intervention and de-escalation strategies during emergencies.

• Instructed job applicants in presenting a positive image by providing help with resume writing, personal appearance, and interview techniques.
• Counseled individuals to deliver vocational services, providing work incentive planning for comprehensive and ongoing benefit support.
• Collaborated with case managers, residential staff, and psychiatrists to coordinate effective service delivery.
• Facilitated collaboration between Mental Health Center of Greater Manchester and Vocational Rehabilitation, enhancing service delivery and providing individualized follow-along support.

Developed personalized learning plans for diverse student needs.

Provided one-on-one tutoring sessions in various subjects.

• Assessed student progress and adjusted teaching methods accordingly.
• Collaborated with Vocational Rehabilitation to deliver targeted tutoring services for client success.
• Supported client in enrollment, study, and completion of Medical Assistant program, enhancing career readiness.

• Guided clients in developing skills and strategies for effective problem management.
• Facilitated client insight into personal issues and relationships. Gathered information about community mental health needs and resources that could be used in conjunction with therapy.
• Counseled family members to enhance their understanding and support of clients.
• Prepared and maintained all required treatment records and reports. Supported clients in articulating their emotions during sessions.