Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Laura McWaters

Pelham,AL

Summary

High-energy Grocery Manager with solid background in retail environments and specialty experience in grocery management. Proficient in organizing and minimizing shrinkage of perishable goods. Skillful delegator and organizational problem-solver. Detail-oriented Grocery Manager with knowledge to oversee proper staffing and volume activity standards. Highly trained professional with passion for meeting and engaging customers and mentoring team members. Proven success in hard turnarounds of underperforming locations. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Grocery Manager

Publix Supermarkets Store
04.2009 - 08.2023
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Performed key tasks to promote inviting grocery store appearance.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Performed statistical analyses to gather data for operational and forecast team needs.

Education

Associate of Applied Science - Nursing

Jefferson State Community College
Birmingham, AL

High School Diploma -

Mcadory High School
Mccalla, AL
05.2008

Skills

  • Management Training
  • Visual Merchandising
  • P&L Administration
  • Inventory Accuracy
  • Customer Service Management
  • Thorough Knowledge of Product
  • Manage Operations
  • Assignment Schedules
  • Hiring and Onboarding
  • Mentoring
  • Team Goals
  • Employee Management
  • Waste Management and Reduction
  • Safety and Security Enforcement
  • Performance Monitoring and Evaluation
  • Verbal and Written Communication
  • Cash Register Operations
  • Customer Service and Assistance
  • Issue and Conflict Resolution
  • Motivational Leadership
  • Constructive Feedback
  • Task Delegation

Accomplishments

Service Award in contributions, continuous dedication, and outstanding service since 2016.

Prevention Plus recognition of and appreciation for contribution in reducing unnecessary shrink and preventing injuries.

Gold Coin Recipient for offering legendary customer service to an elderly customer.

Certification

  • Grocery Management Operational Training (phase 1) - 2019
  • Certified Adult and Pediatric CPR/AED, Publix Supermarkets Inc. - 2018- 2023

Timeline

Grocery Manager

Publix Supermarkets Store
04.2009 - 08.2023

Associate of Applied Science - Nursing

Jefferson State Community College

High School Diploma -

Mcadory High School

Similar Profiles

CREATE PROFILE
Laura McWaters