Laura Gutierrez
Wasilla,AK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Analytical Linguist [[Occasional Contract Work]]
Metlang
Anchorage, AK
10.2023 - Current
- Over the phone Spanish interpretation and document translation for federal government agencies
- Granted a Public Trust Moderate-Risk Security Clearance
Social Services Associate
State of Alaska - Office of Children's Services
Anchorage, AK
05.2023 - 08.2023
- Documenting case information for families in the foster care system
- Assisting with searching for relatives
- Providing placement support to resource families
- Conducting referrals for children and custody, as well as clients
- Coordinating and overseeing family visits
- Other duties as assigned by the supervisory caseworker.
Service Coordinator
HeatSource Mechanical
Wasilla, AK
08.2022 - 05.2023
- Maintain business records by updating customer information
- Collect payments, issued receipts and updated accounts to reflect new balances
- Offer diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation
- Monitor calendars and scheduled appointments based on availability and established load limits
- Communicate with customers, employees and vendors to answer questions and address complaints.
Service Coordinator
Kenyon and Partners
Tampa, FL
02.2022 - 07.2022
- Monitored email and phone communication to provide prompt responses and solutions
- Confirmed completed or closed work order by reviewing notes and following up on pending items
- Oversaw workforce schedules and allocated resources in order to achieve project goals
- Managed emergency service requests by communicating schedules and expediting parts shipments and repairs
- Toggled between multiple systems and databases to look up information and update records
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
Interpreter
TransPerfect
Phoenix, AZ
11.2021 - 12.2021
- Delivered real-time, accurate oral translations and interpretations for clients
- Sat in on meetings to provide members with oral translations of conversations and information
- Provided appropriate contextual information to increase clients understanding of translations.
Office Assistant
Cryo-Cell Inc
Oldsmar, FL
02.2020 - 03.2021
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Provided secretarial and office management support while building cooperative working relationships
- Inventoried and ordered supplies for office
- Organized files, developed spreadsheets, faxed reports and scanned documents.
Accounting Assistant
BCI Integrated Solutions
Tampa, FL
07.2019 - 02.2020
- Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
- Making collection calls, invoicing and billing, reconciling credit card statements.
- Assisted internal accounting team in checking financial statements for accuracy to produce reliable reports.
- Verified and posted account transactions to maintain accounting ledgers.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Entered data into accounting software programs such as QuickBooks and Contracting software such as Projects.
Education
High School Diploma in Occupational -
Alonso HS
06.2016
Skills
- Advanced MS Office Suite Knowledge
- Meticulous Attention to Detail
- Appointment Coordination
- Database and Client Management Systems
- Public Speaking
- Language Interpretation
Affiliations
- Full Time Christian Minister / Bible Course Teacher
- Photographer, proficient use of Lightroom and other Adobe Creative Cloud Programs
Certification
- Public Trust Moderate Risk Security Clearance 10/2023
- Cyracom/Voiance - Spanish Interpreter Certification 03/2019
Languages
Spanish
Native/ Bilingual
Timeline
Analytical Linguist [[Occasional Contract Work]]
Metlang
10.2023 - Current
Social Services Associate
State of Alaska - Office of Children's Services
05.2023 - 08.2023
Service Coordinator
HeatSource Mechanical
08.2022 - 05.2023
Service Coordinator
Kenyon and Partners
02.2022 - 07.2022
Interpreter
TransPerfect
11.2021 - 12.2021
Office Assistant
Cryo-Cell Inc
02.2020 - 03.2021
Accounting Assistant
BCI Integrated Solutions
07.2019 - 02.2020
High School Diploma in Occupational -
Alonso HS
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