Laura Miller
Chehalis
Summary
Dynamic professional with a strong safety history and crisis intervention training, honed as a Security Officer at Green Hill Academy. Proven ability to handle difficult customers and ensure compliance with health codes. Dependable and detail-oriented, committed to fostering safe environments and enhancing client well-being through effective communication and support.
Overview
7
7
years of professional experience
Work History
Bartender
The Shire
03.2021 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
In-Home Caregiver
Private Practice
01.2019 - Current
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted disabled clients to support independence and well-being.
School Bus Driver
Chehalis/Centralia Pupil Transportation Co-Op
09.2021 - 06.2025
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Obeyed federal, WA state and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Security Officer
Green Hill Academy
03.2018 - 02.2019
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Education
High School Diploma -
Hoquiam High
Hoquiam06-2003
Skills
- Health codes compliance
- Crisis intervention training
- Handling difficult customers
- Emergency management
- Conflict de-escalation
- Detail-oriented
- Confidentiality
- Strong safety history
- Special needs assistance
- Activity logging
- Dependable and reliable
Timeline
School Bus Driver
Chehalis/Centralia Pupil Transportation Co-Op
09.2021 - 06.2025
Bartender
The Shire
03.2021 - Current
In-Home Caregiver
Private Practice
01.2019 - Current
Security Officer
Green Hill Academy
03.2018 - 02.2019
High School Diploma -
Hoquiam High
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